Outlook disappeared and won't re-install

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Guest

I installed 32 bit Vista and Office Enterprise 2007. After using Outlook 2007
for several weeks without significant issues it suddenly seems to have
disappeared. No trace of it remains on the drive, in 'Programs and Features',
or in the Office12 folder. When I try to reinstall from the DVD it shows
Outlook as not available.

Is there something I can do that will allow Outlook to be re-installed?
 
Have you had little gremlins at your computer or are you the single user?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, tigar asked:

| I installed 32 bit Vista and Office Enterprise 2007. After using
| Outlook 2007 for several weeks without significant issues it suddenly
| seems to have disappeared. No trace of it remains on the drive, in
| 'Programs and Features', or in the Office12 folder. When I try to
| reinstall from the DVD it shows Outlook as not available.
|
| Is there something I can do that will allow Outlook to be
| re-installed?
 
I am the only user. In trying to think back through what could have caused
the disappearance of Outlook I recall that I was suspicious about how Live
OneCare was possibly causing instabilities so I uninstalled it. The system
hung during the uninstall and after an hour I reset. The next day I realized
Outlook was no longer there. I don't know if one event relates to the other
or not. The system instabilities I had experienced have not returned after
removing OneCare.

Is there some kind of registry edit or something that I need to do to get
Outlook to re-install?
 
I am at a loss as to how you can reinstall Outlook. I presume you tried system restore?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, tigar asked:

| I am the only user. In trying to think back through what could have
| caused the disappearance of Outlook I recall that I was suspicious
| about how Live OneCare was possibly causing instabilities so I
| uninstalled it. The system hung during the uninstall and after an
| hour I reset. The next day I realized Outlook was no longer there. I
| don't know if one event relates to the other or not. The system
| instabilities I had experienced have not returned after removing
| OneCare.
|
| Is there some kind of registry edit or something that I need to do to
| get Outlook to re-install?
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| Have you had little gremlins at your computer or are you the single
|| user?
||
|| --Â
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, tigar asked:
||
||| I installed 32 bit Vista and Office Enterprise 2007. After using
||| Outlook 2007 for several weeks without significant issues it
||| suddenly seems to have disappeared. No trace of it remains on the
||| drive, in 'Programs and Features', or in the Office12 folder. When
||| I try to reinstall from the DVD it shows Outlook as not available.
|||
||| Is there something I can do that will allow Outlook to be
||| re-installed?
 
You could try an Office repair, with the DVD, it 'might' help, otherwise I
believe you would qualify for free MS support

tigar said:
I am the only user. In trying to think back through what could have caused
the disappearance of Outlook I recall that I was suspicious about how Live
OneCare was possibly causing instabilities so I uninstalled it. The system
hung during the uninstall and after an hour I reset. The next day I realized
Outlook was no longer there. I don't know if one event relates to the other
or not. The system instabilities I had experienced have not returned after
removing OneCare.

Is there some kind of registry edit or something that I need to do to get
Outlook to re-install?

Milly Staples said:
Have you had little gremlins at your computer or are you the single user?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, tigar asked:

| I installed 32 bit Vista and Office Enterprise 2007. After using
| Outlook 2007 for several weeks without significant issues it suddenly
| seems to have disappeared. No trace of it remains on the drive, in
| 'Programs and Features', or in the Office12 folder. When I try to
| reinstall from the DVD it shows Outlook as not available.
|
| Is there something I can do that will allow Outlook to be
| re-installed?
Click to expand...
Click to expand...
 
Thanks, DL. One of the first things I tried was Office repair using the DVD
but it didn't address the problem.

I am puzzled as to why the Office installation wizard shows Outlook with the
'Not Available' text when running the setup on the DVD. My original install
of Outlook 2007 was from this Office Enterprise 2007 DVD. All the other
products still show as available in the install wizard.

DL said:
You could try an Office repair, with the DVD, it 'might' help, otherwise I
believe you would qualify for free MS support

tigar said:
I am the only user. In trying to think back through what could have caused
the disappearance of Outlook I recall that I was suspicious about how Live
OneCare was possibly causing instabilities so I uninstalled it. The system
hung during the uninstall and after an hour I reset. The next day I realized
Outlook was no longer there. I don't know if one event relates to the other
or not. The system instabilities I had experienced have not returned after
removing OneCare.

Is there some kind of registry edit or something that I need to do to get
Outlook to re-install?

Milly Staples said:
Have you had little gremlins at your computer or are you the single user?

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, tigar asked:

| I installed 32 bit Vista and Office Enterprise 2007. After using
| Outlook 2007 for several weeks without significant issues it suddenly
| seems to have disappeared. No trace of it remains on the drive, in
| 'Programs and Features', or in the Office12 folder. When I try to
| reinstall from the DVD it shows Outlook as not available.
|
| Is there something I can do that will allow Outlook to be
| re-installed?
Click to expand...
Click to expand...
Click to expand...
 
As far as I'm aware installation problems (office) will qualify for free MS
support
via phone or email

tigar said:
Thanks, DL. One of the first things I tried was Office repair using the DVD
but it didn't address the problem.

I am puzzled as to why the Office installation wizard shows Outlook with the
'Not Available' text when running the setup on the DVD. My original install
of Outlook 2007 was from this Office Enterprise 2007 DVD. All the other
products still show as available in the install wizard.

DL said:
You could try an Office repair, with the DVD, it 'might' help, otherwise I
believe you would qualify for free MS support

tigar said:
I am the only user. In trying to think back through what could have caused
the disappearance of Outlook I recall that I was suspicious about how Live
OneCare was possibly causing instabilities so I uninstalled it. The system
hung during the uninstall and after an hour I reset. The next day I realized
Outlook was no longer there. I don't know if one event relates to the other
or not. The system instabilities I had experienced have not returned after
removing OneCare.

Is there some kind of registry edit or something that I need to do to get
Outlook to re-install?

:

Have you had little gremlins at your computer or are you the single user?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, tigar asked:

| I installed 32 bit Vista and Office Enterprise 2007. After using
| Outlook 2007 for several weeks without significant issues it suddenly
| seems to have disappeared. No trace of it remains on the drive, in
| 'Programs and Features', or in the Office12 folder. When I try to
| reinstall from the DVD it shows Outlook as not available.
|
| Is there something I can do that will allow Outlook to be
| re-installed?
Click to expand...
Click to expand...
Click to expand...
 
And, since this is an Enterprise DVD - available only to corporations - the OP's IT dept. should be able to help as well.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, DL asked:

| As far as I'm aware installation problems (office) will qualify for
| free MS support
| via phone or email
|
| || Thanks, DL. One of the first things I tried was Office repair using
|| the DVD but it didn't address the problem.
||
|| I am puzzled as to why the Office installation wizard shows Outlook
|| with the 'Not Available' text when running the setup on the DVD. My
|| original install of Outlook 2007 was from this Office Enterprise
|| 2007 DVD. All the other products still show as available in the
|| install wizard.
||
|| "DL" wrote:
||
||| You could try an Office repair, with the DVD, it 'might' help,
||| otherwise I believe you would qualify for free MS support
|||
||| |||| I am the only user. In trying to think back through what could
|||| have caused the disappearance of Outlook I recall that I was
|||| suspicious about how Live OneCare was possibly causing
|||| instabilities so I uninstalled it. The system hung during the
|||| uninstall and after an hour I reset. The next day I realized
|||| Outlook was no longer there. I don't know if one event relates to
|||| the other or not. The system instabilities I had experienced have
|||| not returned after removing OneCare.
||||
|||| Is there some kind of registry edit or something that I need to do
|||| to get Outlook to re-install?
||||
|||| "Milly Staples [MVP - Outlook]" wrote:
||||
||||| Have you had little gremlins at your computer or are you the
||||| single user?
|||||
||||| --
||||| Milly Staples [MVP - Outlook]
|||||
||||| Post all replies to the group to keep the discussion intact. All
||||| unsolicited mail sent to my personal account will be deleted
||||| without reading.
|||||
||||| After furious head scratching, tigar asked:
|||||
|||||| I installed 32 bit Vista and Office Enterprise 2007. After using
|||||| Outlook 2007 for several weeks without significant issues it
|||||| suddenly seems to have disappeared. No trace of it remains on
|||||| the drive, in 'Programs and Features', or in the Office12
|||||| folder. When I try to reinstall from the DVD it shows Outlook as
|||||| not available.
||||||
|||||| Is there something I can do that will allow Outlook to be
|||||| re-installed?
 
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