Outlook Crashes when scrolling Contacts

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Several clients are experiencing outlook closures after they select TO:,
Contacts, and either scroll or try to enter a name from within a new open
email message.

I have already removed the Outlook address book, restarted Outlook, and
re-enabled the outlook address book with contacts - with no improvement. A
Tier 3 suggestion was to delete the frmcache.dat file, which also had no
impact.

Any ideas?
 
Common problem.
Microsoft claims they cannot reproduce it and has no solutions to my
knowledge.
Personally, I'd update my video drivers.
 
If there were, we would have posted them.
--
Russ Valentine
[MVP-Outlook]
mrwagner said:
Ive had the same problem on one of our accounts. I looked to see if the
drivers were up to date and they are. Is there anyother ways to fix?

'Russ Valentine [MVP-Outlook said:
']Common problem.
Microsoft claims they cannot reproduce it and has no solutions to my
knowledge.
Personally, I'd update my video drivers.
--
Russ Valentine
[MVP-Outlook]
"Mary L." Mary (e-mail address removed) wrote in message
Several clients are experiencing outlook closures after they select
TO:,
Contacts, and either scroll or try to enter a name from within a new
open
email message.

I have already removed the Outlook address book, restarted Outlook,
and
re-enabled the outlook address book with contacts - with no
improvement.
A
Tier 3 suggestion was to delete the frmcache.dat file, which also had
no
impact.

Any ideas?-
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