Outlook crashes when opening email

  • Thread starter Thread starter Johnny
  • Start date Start date
J

Johnny

Hi there,

I'm using Outlook 2003 from small office business Edition.

Everytime I double click on an email, outlook would crash. The problem is
driving me crazy, has anyone out that got a solution to it?

Really need help. Thanks a lot!

Johnny
 
Have you tried running Detect and Repair? How about scanpst.exe? What
steps have you already taken to troubleshoot this issue?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Johnny asked:

| Hi there,
|
| I'm using Outlook 2003 from small office business Edition.
|
| Everytime I double click on an email, outlook would crash. The
| problem is driving me crazy, has anyone out that got a solution to it?
|
| Really need help. Thanks a lot!
|
| Johnny
 
In addition to Milly's reply;

Do you use Word or Outlook as the email editor?
Does changing it make a difference?
Does it work correctly in Outlook Safe Mode?
Start-> Run; outlook.exe /safe

What exactly is logged to the Event Viewer regarding this?
For details see;
http://www.msoutlook.info/question/317
 
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