Outlook crashes - Unable to open default E-mail folders

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  • Start date Start date
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Guest

Started to use Dell Axim Pocket PC, next day Email problem, error message as follows

"Unable to open your default E-mail folders. The .ddl file for the information service could not be found. MAPI was unable to load the information service PSTPRX.dll. be sure the service is correctly installed and configured

Running Win XP Professional - Anybody know how to fix

Any help gratefully received - need to get E-mail working, lots to do!
 
How do I fix a PSTPRX.DLL error when I open Outlook?
http://www.york.ac.uk/services/cserv/help/mail/Outlook/Outlook2002/prxpst_dll.htm

Please visit the experts in the Microsoft Outlook Newsgroup:
news://msnews.microsoft.com/microsoft.public.outlook.general

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

--------------------------------------------------------------------------------------------------------


| Started to use Dell Axim Pocket PC, next day Email problem, error message as follows -
|
| "Unable to open your default E-mail folders. The .ddl file for the information service could not be found.
MAPI was unable to load the information service PSTPRX.dll. be sure the service is correctly installed and
configured"
|
| Running Win XP Professional - Anybody know how to fix?
|
| Any help gratefully received - need to get E-mail working, lots to do!
 
I have followed the link given. It does not seem to be applicable to XP-PRO. I do not have the option to select "Default Outlook Settings" nor do I see how I select "York IMAP service"

Any further ideas?

----- Carey Frisch [MVP] wrote: -----

How do I fix a PSTPRX.DLL error when I open Outlook?
http://www.york.ac.uk/services/cserv/help/mail/Outlook/Outlook2002/prxpst_dll.htm

Please visit the experts in the Microsoft Outlook Newsgroup:
news://msnews.microsoft.com/microsoft.public.outlook.general

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

--------------------------------------------------------------------------------------------------------


| Started to use Dell Axim Pocket PC, next day Email problem, error message as follows -
|
| "Unable to open your default E-mail folders. The .ddl file for the information service could not be found.
MAPI was unable to load the information service PSTPRX.dll. be sure the service is correctly installed and
configured"
|
| Running Win XP Professional - Anybody know how to fix?
|
| Any help gratefully received - need to get E-mail working, lots to do!
 
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