Outlook Crash when Printing

  • Thread starter Thread starter Danny
  • Start date Start date
D

Danny

When I try to print my calendar with a custom page size Outlook crashes. It
was working fine and now after several months is doing this.

Windows Vista
Office 2007

Here is the info from the error:

Problem signature:
Problem Event Name: APPCRASH
Application Name: OUTLOOK.EXE
Application Version: 12.0.6300.5000
Application Timestamp: 4760725d
Fault Module Name: OUTLOOK.EXE
Fault Module Version: 12.0.6300.5000
Fault Module Timestamp: 4760725d
Exception Code: c0000005
Exception Offset: 0000bcbb
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional information about the problem:
LCID: 1033
Brand: Office12Crash
skulcid: 1033
 
I was unable to locate a file named outprnt on the computer. I changed the
settings to view system and hidden files before the search.

I reset the page setup for daily style to - letter, smaller title font
(courier new), removed printing footer, etc.

After changing all settings back to basic values it still crashes outlook
when trying to print, or print preview.
 
in vista it is at C:\Users\username\AppData\Roaming\Microsoft\Outlook









** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **
 
Removing that file solved the problem. Thanks!

Diane Poremsky {MVP} said:
in vista it is at C:\Users\username\AppData\Roaming\Microsoft\Outlook









** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **
Click to expand...
 
Problems with Outlook 2007 calendar printing

I read previous messages and happily canceled the OutlPrnt file as suggested. The first calendar printing was fine and I was dancing & singing for having had the solution to this problem (although unkown was the reason why this file was created and the application was crashing). It was sad to come to earth again when at a second trial the file was back there and so the application crash. (Same things happen with Outlook Contacts preview) Can anybody help?
 
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