Outlook Contacts - Exchange

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Guest

I recently upgraded 5 users from using a .pst file to using an Exchange
mailbox. I moved all the mail across without a problem. I also copied across
their contacts...however I cannot get these contacts to show in the Outlook
address book. Can anyone help me with how to add the Exchange Mailbox
Contacts to the Outlook address book?
 
Most likely you didn't add the Outlook Address Book to their mail profile or that service is corrupt and has to be removed and added back. But we don't know that because you didn't say what you actually do see in the Address Book dialog.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
Sue,

Thanks for your reply. In the address book dialogue I cannot see anything
which references the Exchange Mailbox. Where in the mail profile can I add
the address book profile for Exchange (2003).

--
Many thanks

Stuart Seeley


Sue Mosher said:
Most likely you didn't add the Outlook Address Book to their mail profile or that service is corrupt and has to be removed and added back. But we don't know that because you didn't say what you actually do see in the Address Book dialog.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
Click to expand...
 
If its any use I can see the Exchange contacts when I look into contacts. I
just cannot see the contacts when a new message is created, and the To:
dialogue is selected. The Exchange contacts are not shown in the 'Show Names
From the' list. This is where I need the contacfts to be shown.

--
Many thanks

Stuart Seeley


Sue Mosher said:
Most likely you didn't add the Outlook Address Book to their mail profile or that service is corrupt and has to be removed and added back. But we don't know that because you didn't say what you actually do see in the Address Book dialog.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
Click to expand...
 
If its any use I can see the Exchange contacts when I look into contacts. I
just cannot see the contacts when a new message is created, and the To:
dialogue is selected. The Exchange contacts are not shown in the 'Show Names
From the' list. This is where I need the contacfts to be shown.
--
Many thanks

Stuart Seeley


Sue Mosher said:
Most likely you didn't add the Outlook Address Book to their mail profile or that service is corrupt and has to be removed and added back. But we don't know that because you didn't say what you actually do see in the Address Book dialog.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
Click to expand...
 
If its any use I can see the Exchange contacts when I look into contacts. I
just cannot see the contacts when a new message is created, and the To:
dialogue is selected. The Exchange contacts are not shown in the 'Show Names
From the' list. This is where I need the contacfts to be shown.

--
Many thanks

Stuart Seeley


Sue Mosher said:
Most likely you didn't add the Outlook Address Book to their mail profile or that service is corrupt and has to be removed and added back. But we don't know that because you didn't say what you actually do see in the Address Book dialog.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
Click to expand...
 
That doesn't provide the information we need to help you. Repeating: Please tell us what you see in the Address Book dialog as it currently appears.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers


SSeeley said:
Sue,

Thanks for your reply. In the address book dialogue I cannot see anything
which references the Exchange Mailbox. Where in the mail profile can I add
the address book profile for Exchange (2003).

--
Many thanks

Stuart Seeley
Click to expand...
 
The address book diaglogue just shows the global address list, and local
contacts...
--
Many thanks

Stuart Seeley
 
What do you mean by "local contacts"? Do you see the Outlook Address Book listed? Have you checked the settings on the Properties dialog of the contacts folder that isn't appearing in the address book dialog?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
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