I have seen many references to Outlook contacts and managing them, but none regarding the "learning" capabilities of outlook addresses that automatically pop up when we begin to type an address.
We are running Exchange 2003 and Outlook 2003 with XP Pro on PC's in a wired office network, 10 stations. One person here was very used to typing a single letter or a pair of letters for each contact in order to address his email. Though the contacts are still available if he types in the entire person's name then tabs to another field, and waits for the contact to be found on the server in our Exchange Contacts, these are not the contacts he was used to and they are much more time consuming to use. He does not have a personal address book or a local contact folder and has relied on what the computer has 'learned'.
Does anyone have any idea why this would occur for no apparent reason? We have only done the usual automatic updates to windows, have made no hardware changes, have not reinstalled anything. The only change made in the week before this occurred is that I set up a local backup of his client based documents that were not being backed up by our server backup.
Thanks for any help!
We are running Exchange 2003 and Outlook 2003 with XP Pro on PC's in a wired office network, 10 stations. One person here was very used to typing a single letter or a pair of letters for each contact in order to address his email. Though the contacts are still available if he types in the entire person's name then tabs to another field, and waits for the contact to be found on the server in our Exchange Contacts, these are not the contacts he was used to and they are much more time consuming to use. He does not have a personal address book or a local contact folder and has relied on what the computer has 'learned'.
Does anyone have any idea why this would occur for no apparent reason? We have only done the usual automatic updates to windows, have made no hardware changes, have not reinstalled anything. The only change made in the week before this occurred is that I set up a local backup of his client based documents that were not being backed up by our server backup.
Thanks for any help!