Outlook contacts are wrong when sending out e-mails

  • Thread starter Thread starter LMI
  • Start date Start date
L

LMI

I have a user that everytime he sends an e-mail to me the e-mail address that
pops up with the saved is my hotmail address. However he has manually went to
the to: and selected my company address many times. and sent me e-mails.
However when he sends me e-mails, without selecting the To: box and my
company mail it goes to my hotmail account.
 
LMI said:
I have a user that everytime he sends an e-mail to me the e-mail address that
pops up with the saved is my hotmail address. However he has manually went to
the to: and selected my company address many times. and sent me e-mails.
However when he sends me e-mails, without selecting the To: box and my
company mail it goes to my hotmail account.
Click to expand...

That's because the two are kept in two totally different places - your
hotmail address (which he obviously manually typed in at some stage) is
kept in the *.nk2 file - the company address is in the Contacts.
 
How can he delete only that .nk2 file with my hotmail address. And he can my
company address by kept in the .nk2 file
 
LMI said:
How can he delete only that .nk2 file with my hotmail address.
Click to expand...

When it comes up in the drop-down box, use the arrow keys to highlight
and then just press "delete"
And he can my
company address by kept in the .nk2 file
Click to expand...

Only if he manually types it in in the "To" field.
 
LMI said:
How can he delete only that .nk2 file with my hotmail address.
Click to expand...

Gordon answered this one.
And he can my company address by kept in the .nk2 file
Click to expand...

I'll amend what Gordaon said on this one. All he needs to do it send you a
message, whether he enters that address manually or by adding it from the
Address Book interface. In fact, both addresses can be in the NK2 file
simultaneously. He merely has to resolve them both (usually by sending a
message to each).
 
Brian Tillman said:
I'll amend what Gordaon said on this one. All he needs to do it send you
a message, whether he enters that address manually or by adding it from
the Address Book interface.
Click to expand...

Ah. I didn't know that - I thought that the entries in the nk2 file only
came from manually-typed addresses...
thanks for that Brian!
 
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