Outlook Contacts / Address Book

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Guest

Hi everyone, I am hoping someone can give me a lead. I will do the best I
can to explain. First of all I did a data transfer from an old pc runniong
windows xp to a newer xp machine. I transfered all the typical stuff...
documents, favourites, .PST file etc. I also exported the address book from
within Outlook --> file / import/export... and created a .CSV file and
tranfered that to the new PC. I then installed Office/Outlook on the new pc,
switched PST files and imported the .CSV. When I access "contacts" on the
left side by "Mail" and "Calender" etc, all of the contacts are there that I
imported from the .CSV. The problem is when I compose a new email and hit
the "To:" button, I get an error "The address list could not be displayed.
The contacts list associated with this folder could not be opened..... " I
can then hit "ok" and select another "contacts" from the drop down menu and
then they are all there. Can anyone explain why or suggest how I might fixc
this, so that the "To" button actually works properly.
 
Kelly Armitage said:
I also
exported the address book from within Outlook --> file /
import/export...
Click to expand...

Outlook has no address book. It uses the Contacts folder to store contact
data. And exporting is never the properway to transfer data between Outlook
instances.
and created a .CSV file and tranfered that to the
new PC. I then installed Office/Outlook on the new pc, switched PST
files and imported the .CSV. When I access "contacts" on the left
side by "Mail" and "Calender" etc, all of the contacts are there that
I imported from the .CSV. The problem is when I compose a new email
and hit the "To:" button, I get an error "The address list could not
be displayed. The contacts list associated with this folder could not
be opened..... "
Click to expand...

You've damaged your installation. See this:
http://support.microsoft.com/kb/319901/en-us
 
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