Outlook Contact VS Address Book

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Guest

Hello Group...
I've updated from Office 2000 to Office 2003. Had a large address book in
Office 2000, but only a small listing showed up when I use the address book
in Office Word. It is there when I look in Outlook, but can get to it in
Word.

Thanks for the help...

Sharon
 
Clarify what you mean. Outlook does not use an address book. It uses Contact
Folders in a single Outlook data file. How did you migrate your Outlook data
file? Is your Contact Folder intact? Which mail support version of Outlook
2000 were you using and how did you do the upgrade?
 
Sorry for the wrong word useage - I have 6 contact folders in Outlook and can
not get into them when I use Word (I could use each of them with Office
2000). There is also 6 folders with dackup beside them. When I updated I
placed the CD in the CD drive and the computer did its thing - I did nothing
else...

Russ Valentine said:
Clarify what you mean. Outlook does not use an address book. It uses Contact
Folders in a single Outlook data file. How did you migrate your Outlook data
file? Is your Contact Folder intact? Which mail support version of Outlook
2000 were you using and how did you do the upgrade?
--
Russ Valentine
[MVP-Outlook]
srcsbeck said:
Hello Group...
I've updated from Office 2000 to Office 2003. Had a large address book in
Office 2000, but only a small listing showed up when I use the address
book
in Office Word. It is there when I look in Outlook, but can get to it in
Word.

Thanks for the help...

Sharon
Click to expand...
Click to expand...
 
srcsbeck said:
I've updated from Office 2000 to Office 2003. Had a large address
book in Office 2000, but only a small listing showed up when I use
the address book in Office Word. It is there when I look in Outlook,
but can get to it in Word.
Click to expand...

Make sure you've properly configured the Outlook Address Book service and
that you've enabled your contacts folders as address book in their
properties.
 
Upgrade installations should always be followed by creating a new Outlook
profile from scratch. Outlook profiles do not survive upgrade installations.
After you create your new profile, make sure you have added the Outlook
Address Book Service to the profile and then enable each Contact subfolder
as an email address book in its properties.
--
Russ Valentine
[MVP-Outlook]
srcsbeck said:
Sorry for the wrong word useage - I have 6 contact folders in Outlook and
can
not get into them when I use Word (I could use each of them with Office
2000). There is also 6 folders with dackup beside them. When I updated I
placed the CD in the CD drive and the computer did its thing - I did
nothing
else...

Russ Valentine said:
Clarify what you mean. Outlook does not use an address book. It uses
Contact
Folders in a single Outlook data file. How did you migrate your Outlook
data
file? Is your Contact Folder intact? Which mail support version of
Outlook
2000 were you using and how did you do the upgrade?
--
Russ Valentine
[MVP-Outlook]
srcsbeck said:
Hello Group...
I've updated from Office 2000 to Office 2003. Had a large address book
in
Office 2000, but only a small listing showed up when I use the address
book
in Office Word. It is there when I look in Outlook, but can get to it
in
Word.

Thanks for the help...

Sharon
Click to expand...
Click to expand...
Click to expand...
 
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