Outlook contact list won't populate address book

[Bill Toothaker]

My Outlook 2007 contact list won't populate address book. I open the contact
list and the names and address are there, but when I create a new message or
reply and hit the "to" or 'CC" buttons the address book comes up empty

 

[Russ Valentine]

State the steps you used to configure the Outlook Address Book Service.
Compare them to what you should have done.
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002

 

[Bill Toothaker]

Thanks Russ I have read your other posts and realize now that I should not
have used windows easy transfer, but I did. What would help was to know how
to fix it. Can I delete the current address book untol file/tools/adress book
and re add it?

 

[Russ Valentine]

No, you can't. The only thing you can do now is create a new Outlook profile
from scratch and migrate your data file to it correctly.
http://support.microsoft.com/default.aspx?scid=kb;en-us;829918&Product=out2003