Outlook Contact Issue

  • Thread starter Thread starter mai1_host
  • Start date Start date
M

mai1_host

Hello,

I Administer an exchange 2003 sp2 server with all outlook 2003 clients.

I have created a public folder to use as contact list so everyone can
use it and edit it. I have successfully accomplished this. I also have
added the new contact list to the clients address book so that when
they click tools > address book the list opens by default. Also when
they create a new email and click on " To:" it also opens by default.
The
only problem is that the users would like to see the contact list
listed in the "Contacts" portion of Outlook Navigation Pane. So when
they click on
Contact (on the bottom left side) It will list their original Contact
list as well
as the new shared Contact List. I have no found a way to do this.
Is there any way of having this list appear in the contacts portion
alongside the original contact list? Similar to how business contact
manager adds it contact list to the items listed. Also the two contact
folders are listed in the Outlook Address Book, but it only shows the
original one when I click on contacts in the navigation pane. This is
true for all clients.

TIA
 
Show the users how to drag the folder into Public Folders\Favorites.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
Thank you Sue this worked perfectly.

Sort of along the same line, I would like to know how to have a mail
enabled public folder appear in the favorite folders column on the left
side of Outlook. Adding it to the public folders favorites doens not
seem to do it. My users would like it there as they need a quick way of
checking that folder as it does recieve mail for the whole company.

Thanks Again
 
Drag the PF to Public Folders\Favorites, then right-click the copy in Favorites and choose Add to Favorite Folders (two different kinds of favorites, a bit confusing)

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
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