Outlook connector

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  • Start date Start date
G

Guest

First, I am using Office Pro 2002 with SP3.

I installed Outlook Connector. It worked very well however, when I
uninstalled it and tried running Outlook again, I got the following error
message:

"Cannot start Microsoft Outlook. An unexpected error has occurred. MAPI was
unable to load the Information service msoc.dll. Be sure that the service is
correctly installed and configured."

I clicked OK and Outlook shut down.

I reinstalled Office 2002 from the install disk. Same problem. I uninstalled
Office and reinstalled Office again, still same issue. I reinstalled Outlook
Connector and Outlook qill now open, but it is still connecting to Lotus
Notes and I don't want that to happen anymore. Is there a registry edit that
someone knows that could get Outlook to operate normally again and find the
default folders?
 
Start Outlook in safe mode and remove the connector by going to Tools->
Options-> tab Other-> button Advanced Options...-> button Add-In Manager...

If you switch to a new type of mail account it is best that you start with a
clean profile;
Control Panel-> Mail-> button Show Profiles...

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1
 
Thanks. It was a profile problem. Have a great day. aLp

Roady said:
Start Outlook in safe mode and remove the connector by going to Tools->
Options-> tab Other-> button Advanced Options...-> button Add-In Manager...

If you switch to a new type of mail account it is best that you start with a
clean profile;
Control Panel-> Mail-> button Show Profiles...

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----
aLp said:
First, I am using Office Pro 2002 with SP3.

I installed Outlook Connector. It worked very well however, when I
uninstalled it and tried running Outlook again, I got the following error
message:

"Cannot start Microsoft Outlook. An unexpected error has occurred. MAPI
was
unable to load the Information service msoc.dll. Be sure that the service
is
correctly installed and configured."

I clicked OK and Outlook shut down.

I reinstalled Office 2002 from the install disk. Same problem. I
uninstalled
Office and reinstalled Office again, still same issue. I reinstalled
Outlook
Connector and Outlook qill now open, but it is still connecting to Lotus
Notes and I don't want that to happen anymore. Is there a registry edit
that
someone knows that could get Outlook to operate normally again and find
the
default folders?
Click to expand...
Click to expand...
 
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