Outlook Ccapp problem

Bob Johnston · Dec 27, 2003

Using Outlook 2002, when receiving mail, receives 2 or 3 messages and then
gives error " Ccapp has caused an error in KERNEL32.DLL. Ccapp will now
close" and connection to server closes down.Any ideas ??

James M. Fisher [MVP] · Dec 27, 2003

It's a Norton problem, I believe. Do a Google search for the exact error
message you posted.

Diane Poremsky [MVP] · Dec 27, 2003

Are you using Norton Antivirus to scan your mail as it downloads? Disable
email scanning and see if the errors stop.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)

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Outlook Ccapp problem

Bob Johnston

James M. Fisher [MVP]

Diane Poremsky [MVP]