Outlook can not start

  • Thread starter Thread starter yjk
  • Start date Start date
Y

yjk

On a Microsoft network with win2000 server and NT4 domain controller,
when login (with a network user ID with authority to all files on the
server with shared directories) to network from a XP professional
system with MS Office 97 professional installed, click on the Outlook
icon on the desktop will get a message "This program is not registered
properly. Please run setup again. You don't have appropriate
permission to perform this operation". While login to the domain,
right click the Outlook icon on the desktop and select to login as a
local administrator will start the Outlook normally but will not able
to see the network drive in order to create attachment from the
network.

User can start the Outlook from the Outlook icon on desktop if login to
the local machine as a local administrator, but will not be able to
attach any files from the network drive.

I have tried reinstalling Outlook from the Office 97 professional CD,
but the situation remain the same.

Please help!

Thank you very much!

YJK
 
HI,

Two things to try for this... One the user's network
profile has gone wrong,so by resetting it has worked for
me in the past.
Or try reconnecting the pc to the Domain again....

Sam
 
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