Outlook blocking our own domain

  • Thread starter Thread starter TOP
  • Start date Start date
T

TOP

This problem just appeared up this week. SBS 2003 Premium. Exchange 2003.
About 30 clients running Outlook 2003, and a couple using Outlook 2007.

One user (the owner) using Outlook 2003 has had half a dozen or so emails
from within our company sent to his Junk Email folder by Outlook. I set our
domain as a safe sender and it shows up in the safe senders list as
"@ourdomain.net". Following the examples they use, I tried adding just
"ourdomain.net" (no @) but it doesn't appear to be showing up on the list,
even after restarting Outlook.

Any idea why our domain would suddenly start getting sporadically shifted to
Junk Email, and why setting it as a safe sender is being ignored?

TIA
 
Is it all mail from your domain or only some? If only some, is there
something in the message subject that you have rules set to delete, like
"free" or some other common term?
 
Thanks for the response,

Only some messages--maybe half a dozen internal emails Monday and Tuesday.
It doesn't appear to be triggered by any rules. The subjects were things
like "Nintendo/Quaker - 'Murder 101'" and "Am Heart/Avaya - 'Murder 101'"



Milly Staples said:
Is it all mail from your domain or only some? If only some, is there
something in the message subject that you have rules set to delete, like
"free" or some other common term?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.


TOP said:
This problem just appeared up this week. SBS 2003 Premium. Exchange
2003. About 30 clients running Outlook 2003, and a couple using Outlook
2007.

One user (the owner) using Outlook 2003 has had half a dozen or so emails
from within our company sent to his Junk Email folder by Outlook. I set
our domain as a safe sender and it shows up in the safe senders list as
"@ourdomain.net". Following the examples they use, I tried adding just
"ourdomain.net" (no @) but it doesn't appear to be showing up on the
list, even after restarting Outlook.

Any idea why our domain would suddenly start getting sporadically shifted
to Junk Email, and why setting it as a safe sender is being ignored?

TIA
Click to expand...
Click to expand...
 
Oops. It looks like it was a bad rule set-up. Sorry for the false alarm.

TOP said:
Thanks for the response,

Only some messages--maybe half a dozen internal emails Monday and Tuesday.
It doesn't appear to be triggered by any rules. The subjects were things
like "Nintendo/Quaker - 'Murder 101'" and "Am Heart/Avaya - 'Murder 101'"



Milly Staples said:
Is it all mail from your domain or only some? If only some, is there
something in the message subject that you have rules set to delete, like
"free" or some other common term?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.


TOP said:
This problem just appeared up this week. SBS 2003 Premium. Exchange
2003. About 30 clients running Outlook 2003, and a couple using Outlook
2007.

One user (the owner) using Outlook 2003 has had half a dozen or so
emails from within our company sent to his Junk Email folder by Outlook.
I set our domain as a safe sender and it shows up in the safe senders
list as "@ourdomain.net". Following the examples they use, I tried
adding just "ourdomain.net" (no @) but it doesn't appear to be showing
up on the list, even after restarting Outlook.

Any idea why our domain would suddenly start getting sporadically
shifted to Junk Email, and why setting it as a safe sender is being
ignored?

TIA
Click to expand...
Click to expand...
Click to expand...
 
Not a problem, although I must admit from your mail subjects, you work in a VERY interesting company!

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question:
http://support.microsoft.com/KB/555375


After furious head scratching, TOP asked:

| Oops. It looks like it was a bad rule set-up. Sorry for the false
| alarm.
|
| || Thanks for the response,
||
|| Only some messages--maybe half a dozen internal emails Monday and
|| Tuesday. It doesn't appear to be triggered by any rules. The
|| subjects were things like "Nintendo/Quaker - 'Murder 101'" and "Am
|| Heart/Avaya - 'Murder 101'"
||
||
||
|| ||| Is it all mail from your domain or only some? If only some, is
||| there something in the message subject that you have rules set to
||| delete, like "free" or some other common term?
|||
||| --
||| Milly Staples [MVP - Outlook]
|||
||| Post all replies to the group to keep the discussion intact.
|||
|||
||| |||| This problem just appeared up this week. SBS 2003 Premium.
|||| Exchange 2003. About 30 clients running Outlook 2003, and a couple
|||| using Outlook 2007.
||||
|||| One user (the owner) using Outlook 2003 has had half a dozen or so
|||| emails from within our company sent to his Junk Email folder by
|||| Outlook. I set our domain as a safe sender and it shows up in the
|||| safe senders list as "@ourdomain.net". Following the examples
|||| they use, I tried adding just "ourdomain.net" (no @) but it
|||| doesn't appear to be showing up on the list, even after restarting
|||| Outlook.
||||
|||| Any idea why our domain would suddenly start getting sporadically
|||| shifted to Junk Email, and why setting it as a safe sender is being
|||| ignored?
||||
|||| TIA
 
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