Outlook backup utility

  • Thread starter Thread starter Doc
  • Start date Start date
D

Doc

First of all, thank you in advance for any advice on this
matter. I appreciate your time.

I recently downloaded the Outlook backup utility for
Outlook 2002. It was downloaded while I was logged on as
myself, not the (hidden) Administrator account. I am
running WinXP Home edition. My wife and I are the only
users of this computer and I am responsible for backing
up all the data on this computer should any unforeseen
circumstances arise.

When I am logged on and launch Outlook, the backup
function is available in the "File" menu and allows me to
backup my personal folder. When my wife is logged on and
she launches Outlook, the backup function is not
available in the "File" menu. I have attempted to
download Outlook backup while she is logged on but it
will not allow a second download. I must therefore go
into Windows Explorer and manually copy her Personal
Folder file to a secure location. Is it possible to
configure Outlook to have the backup function available
while she is logged on?

Thanks again.

Doc
 
Is it already available and selected in Tools-> Options-> tab Other-> button
COM Add-ins?

--
Roady [MVP]
www.howto-outlook.com

Tips of the month:
-Setting Permissions on a Mailbox
-Create an Office XP CD slipstreamed with Service Pack 3
 
Roady,

Thank you for your response.

When I am the current user, Outlook backup is in the COM
Add-in list and is selected. When I switch users to my
wife, Outlook backup is not included in the COM Add-in
list. I don't know if this is relevent, but my wife is a
restricted user.

Doc
 
Roady,

When looking at the Outlook backup COM Add-in in my
Outlook, I noticed it was the file outbak.dll in
the "C:\Program Files\Microsoft Office\Addin"
directory. I then changed users to my wife and I added
outbak.dll as a COM add-in and it added Backup to
the "File" menu.

Now, the only problem is when it attempts to backup the
file, it reports that "Access is denied" "The file is
either write protected or currently in use". I'm looking
into that now.

Thank you for leading me in the right direction. Much
abliged.

Doc
 
Roady,

Please allow me to pick your brain one more time. When I
am logged in under my wife's name, Outlook now has the
backup utility in the "File" menu (thanks to you). When
I attempt to back up, it still tells me access is
denied. Interestingly, I can copy & paste the
Outlook.pst file in Windows Explorer??? Any suggestions
why the backup is giving me the error?

Thanks again.

Doc
 
Have you tried installing the backup program as administrator? Your OP said your account, or have you tried installing it to the other account as well?

Safe mode while booting XP home to get to it.

--
Just my 2¢ worth
Jeff
__________in response to__________
| Roady,
|
| Please allow me to pick your brain one more time. When I
| am logged in under my wife's name, Outlook now has the
| backup utility in the "File" menu (thanks to you). When
| I attempt to back up, it still tells me access is
| denied. Interestingly, I can copy & paste the
| Outlook.pst file in Windows Explorer??? Any suggestions
| why the backup is giving me the error?
|
| Thanks again.
|
| Doc
 
Hi Doc,

Good to hear you've come this far already. Have you made sure that the right
pst-file is configured with the back-up utility?

--
Roady [MVP]
www.howto-outlook.com

Tips of the month:
-Setting Permissions on a Mailbox
-Create an Office XP CD slipstreamed with Service Pack 3
 
Roady,

Success!

I checked to assure that the correct .pst file was
configured and it was. I couldn't understand why it kept
telling me "Access is denied". While logged on as my
wife, I attempted to rename the file in Windows Explorer
and, interestingly, I received the same "Access is
denied". There should be no reason I couldn't rename the
file. Then, I changed users to me and renamed the file
successfully, changed back to my wife and re-ran backup.
It worked absolutely fine. Then, I attempted to delete
the original .pst backup file and it wouldn't let me. I
suspect that the original file was corrupt in some way
and it re-created a new file.

Thank you for helping me with this. I had come across
COM Add-ins but had no idea what they were. It gives me
something to research now. Appreciate all your help,
Roady.

Doc
 
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