Outlook backup tool will not install

  • Thread starter Thread starter Bob Andres
  • Start date Start date
B

Bob Andres

I have one laptop running XP Pro that will not successfully install the
Outlook backup tool. I have followed article # 810932 and right-clicked on
the pfbackup.msi file to install it. . I have completely removed the file
and reinstalled it many times. The program says it has installed but no
BACKUP selection ever shows up under FILE. I have successfully installed
this tool on countless machines but this laptop has me stymied. Any help
would be greatly appreciated.

Thanks,

Bob
 
I'm having the same challenge on my desktop machine
I have loaded pfbackup.msi file and "completed
installation" & BACKUP is not an option on the FILE menu
for Outlook. I tried closing Windows and opening again.
I tried reloading the addon several times, all to no
avail. If anyon has a solution I would be very
appriciative. My husband dowloaded it on his machine with
no problem, so I know sometimes it works.

Thanks,
Terri
 
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