Outlook attachments

[David French]

This is a first for this question...as far as i know.

Outlook 2003 set up to send HTML format e-mails.

I have a user sending 3 attachments in a message. They bring them in and
attach them in a particular order.
When the recipient opens it the attachments are in a different order than
when originally sent.

Now I changed the sender's Mail Format to Rich Text Format and the
attachments go into the body of the message instead of a field below the
subject line.
Is this just how Outlook operates or is there some rhyme or reason to how
they are sent?

Dave French

 

[Vanguard]

This is a first for this question...as far as i know.

Outlook 2003 set up to send HTML format e-mails.

I have a user sending 3 attachments in a message. They bring them in and
attach them in a particular order.
When the recipient opens it the attachments are in a different order than
when originally sent.

Now I changed the sender's Mail Format to Rich Text Format and the
attachments go into the body of the message instead of a field below the
subject line.
Is this just how Outlook operates or is there some rhyme or reason to how
they are sent?

From my observation of Outlook through several versions, order is not
guaranteed when using HTML format. Order is guaranteed when using RTF
because the insertion is relative to where the object was inserted within
the body. RTF should *not* be used except when the sender and recipient are
within the same Exchange/Outlook organization.

 

[David French]

Vanguard,
Thank you for the reply to my message.
NOW you have my curiosity piqued.
You state that RTF should *NOT* be used if sending outside your own
business. I think that sums it up to an extent.
I have used either Word as the e-mail editor and/or RTF for years and no one
has mentioned any problems or issues with my messages.

Could you please embellish your statement for clarity?

Dave

 

[Vanguard]

Vanguard,
Thank you for the reply to my message.
NOW you have my curiosity piqued.
You state that RTF should *NOT* be used if sending outside your own
business. I think that sums it up to an extent.
I have used either Word as the e-mail editor and/or RTF for years and no
one has mentioned any problems or issues with my messages.

Could you please embellish your statement for clarity?

Dave

It's been awhile, but even Microsoft had an article that said RTF should not
be used outside the Exchange/Outlook organization for the sender and
recipient. RTF content can get corrupted when sending through the Internet,
especially if content is interrogated, like for spam filters, can result in
winmail.dat attachments (http://support.microsoft.com/?id=138053), and you
cannot guarantee that the recipient has an e-mail client capable of
rendering RTF formatted e-mails (i.e., how do you know your recipients will
use Outlook or Outlook Express?).