Outlook attachments not visible for users with lotus notes

  • Thread starter Thread starter Gareth
  • Start date Start date
G

Gareth

Hi

We recently went live with outlook 2003 in our office.
since then, some of our clients are reporting that they
are not receiving attachments we send via email.

After an initial bit of research, this only seems to
effect clients who are using lotus notes as the email
client.

Does anyone know if this is a known issue and is there
anything we can do about it?

Many thanks

Gareth
 
The best solution would be to kill the Lotus Notes users to put them out of
their misery. If that's not an option, make sure your users are not sending
their e-mail using rich text format or using Word as their editors. Try
sending plain text to see if that makes a difference, and then play with
different formats to see how they affect attachment availability.

Ray at work
 
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