Outlook as Default

[Guest]

I have Vista Home Premium and Office 2007 Ultimate. I cannot send a web
page to an e-mail recipient without copying and pasting the URL. When I am
in Photoshop Elements I can't send a picture via Outlook. It says to make
Outlook my default e-mail and I have. The hotkey for e-mail will not work
on my Dell keyboard.
I have spent a lot of time today talking with Dell and Microsoft and both
want me to send pictures from My Pictures and copy and paste the URL of a web
site into my e-mail. This is ridiculous. I have used Outlook and
Photoshop Elements with XP and had no issue doing the above. Does anyone
have a solution to this problem?

 

[OKuma]

Just out of curiosity, have you gone in to the Default Programs utility on
the Start Menu?

Also, what application launches when you Try to send a URL or Photo?

OKuma

 

[Ramesh, MS-MVP]

Click Start, select Default Programs
Click Set program access and computer defaults
Click Custom, and select your mail client (Microsoft Outlook)
Click OK

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


I have Vista Home Premium and Office 2007 Ultimate. I cannot send a web
page to an e-mail recipient without copying and pasting the URL. When I am
in Photoshop Elements I can't send a picture via Outlook. It says to make
Outlook my default e-mail and I have. The hotkey for e-mail will not work
on my Dell keyboard.
I have spent a lot of time today talking with Dell and Microsoft and both
want me to send pictures from My Pictures and copy and paste the URL of a web
site into my e-mail. This is ridiculous. I have used Outlook and
Photoshop Elements with XP and had no issue doing the above. Does anyone
have a solution to this problem?

 

[Guest]

I have done this over and over. Dell & Microsoft went though the same thing
with me. Norhing comes up at all when I attempt to send e-mail from any
place other than Outlook itself. I always got an e-mail screen with
attachment ready to go when I used XP and Office 2003. I am now using Vista
Home Premium and Office 2007 Ultimate.

 

[MICHAEL]

Try setting the default to Windows Mail, and then setting
it back to Outlook.

-Michael

I have done this over and over. Dell & Microsoft went though the same thing
with me. Norhing comes up at all when I attempt to send e-mail from any
place other than Outlook itself. I always got an e-mail screen with
attachment ready to go when I used XP and Office 2003. I am now using Vista
Home Premium and Office 2007 Ultimate.

Click Start, select Default Programs
Click Set program access and computer defaults
Click Custom, and select your mail client (Microsoft Outlook)
Click OK

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


I have Vista Home Premium and Office 2007 Ultimate. I cannot send a web
page to an e-mail recipient without copying and pasting the URL. When I am
in Photoshop Elements I can't send a picture via Outlook. It says to make
Outlook my default e-mail and I have. The hotkey for e-mail will not work
on my Dell keyboard.
I have spent a lot of time today talking with Dell and Microsoft and both
want me to send pictures from My Pictures and copy and paste the URL of a web
site into my e-mail. This is ridiculous. I have used Outlook and
Photoshop Elements with XP and had no issue doing the above. Does anyone
have a solution to this problem?

 

[Guest]

Yes, Dell, Microsoft and I have gone to the Default Programs utility.
Outlook has been set as the default e-mail program. No application launch
when I try to send a URL or photo. I just worked 1 1/2 hours with a super
tech at Dell and he is as frustrated as I. He sent e-mail to Microsoft
asking their help.

 

[Ramesh, MS-MVP]

Perhaps you can export the two registry keys below to help us troubleshoot:

HKEY_CURRENT_USER\Software\Clients\Mail
and
HKEY_LOCAL_MACHINE\Software\Clients\Mail

Click Start, type REGEDIT.EXE and press ENTER
Navigate to the branches above one by one.
Use the File - Export option to export the branch to seperate REG files.
Close REGEDIT.EXE

Copy the contents of the REG fileS (edit with Notepad) and post it here.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


Yes, Dell, Microsoft and I have gone to the Default Programs utility.
Outlook has been set as the default e-mail program. No application launch
when I try to send a URL or photo. I just worked 1 1/2 hours with a super
tech at Dell and he is as frustrated as I. He sent e-mail to Microsoft
asking their help.

 

[Ramesh, MS-MVP]

It says to make Outlook my default e-mail and I have.

Also, pls post the exact error message as displayed on the screen.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


Perhaps you can export the two registry keys below to help us troubleshoot:

HKEY_CURRENT_USER\Software\Clients\Mail
and
HKEY_LOCAL_MACHINE\Software\Clients\Mail

Click Start, type REGEDIT.EXE and press ENTER
Navigate to the branches above one by one.
Use the File - Export option to export the branch to seperate REG files.
Close REGEDIT.EXE

Copy the contents of the REG fileS (edit with Notepad) and post it here.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


Yes, Dell, Microsoft and I have gone to the Default Programs utility.
Outlook has been set as the default e-mail program. No application launch
when I try to send a URL or photo. I just worked 1 1/2 hours with a super
tech at Dell and he is as frustrated as I. He sent e-mail to Microsoft
asking their help.