Outlook and Word - XP Professional

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I have three stations who are unable to send emails using Outlook. When creating a new email, Word is the the email editor and it always hangs. Not only does Word hang when creating or replying to an email, but they can not use Word and type in a new document without it hanging. These three stations are on a server, but there are three other computers who do not have this problem at all with Outlook and Word. I looked at microsoft.com and they had an article Q278214 - but there is no solution. Just a temporary fix to the hanging aspect which is end task. My question is what is the fix to this problem? Thanks. Heather
 
Since the Word problem in not rescrited to Outlook why didn't you post this
in a Word newsgroup?

Anyway, rename the normal.dot file to normal.old and start Word and see if
it solves your problem. If not rename it back to normal.dot and continue in
a Word newsgroup.

Regards,
--
Roady
www.sparnaaij.net
Microsoft Office and Microsoft Office related News
Also Outlook FAQ, How To's, Downloads and more...

Questions of the month:
-Color Code Your E-Mail Advanced
-Add Sound To Your E-mail

www.sparnaaij.net

-----
Heather said:
I have three stations who are unable to send emails using Outlook. When
Click to expand...
creating a new email, Word is the the email editor and it always hangs. Not
only does Word hang when creating or replying to an email, but they can not
use Word and type in a new document without it hanging. These three stations
are on a server, but there are three other computers who do not have this
problem at all with Outlook and Word. I looked at microsoft.com and they had
an article Q278214 - but there is no solution. Just a temporary fix to the
hanging aspect which is end task. My question is what is the fix to this
problem? Thanks. Heather
 
Back
Top