Outlook and Exchange connection

  • Thread starter Thread starter TerryR
  • Start date Start date
T

TerryR

I verified the DNS/WINS settings were the same as another
clinet on the network. Intenet Explorer or Outlook are not
set to work online. I can also ping the server from the
client. Any other suggestions greatly appreciated.

Thanks,
Terry

Subject: Re: Outlook & Exchange Server Connection
From: "neo [mvp outlook]" <neoheart@remove-
heart.mvps.org> Sent: 4/12/2004 5:44:54 PM




Did you double check the network configuration to make
sure that it is
pointing to the same DNS/WINS servers as the other
machines?

One other possibility is to check and see if Internet
Explorer is set to
work offline. Maybe something is throwing the setup off
where it thinks
there is no network connection.

message
I am using Small Business Server 2003 and have only one
Click to expand...
user on my network
that gets the error:
The connection to Microsoft Exchange Server is
Click to expand...
unavailable. Outlook must
be online or connected to
complete this action. I m trying to create this users
Click to expand...
default exchange
mail account. I am right clicking on the
desktop icon - properties - putting in the location of
Click to expand...
the server - her ID
and choose select and get this error. Her
ID can access mapped drives to the server. I can access
Click to expand...
the users mail on
another client. I also tried to uninstall and reinstall
Outlook and the same
condition occurrs. Any suggestions greatly appreciated!
 
I am really need a resolution to this issue. I cannot get
my user online for her e-mail Any suggestions Greatly
Appreciated!!
-----Original Message-----
I verified the DNS/WINS settings were the same as another
clinet on the network. Intenet Explorer or Outlook are not
set to work online. I can also ping the server from the
client. Any other suggestions greatly appreciated.

Thanks,
Terry

Subject: Re: Outlook & Exchange Server Connection
From: "neo [mvp outlook]" <neoheart@remove-
heart.mvps.org> Sent: 4/12/2004 5:44:54 PM




Did you double check the network configuration to make
sure that it is
pointing to the same DNS/WINS servers as the other
machines?

One other possibility is to check and see if Internet
Explorer is set to
work offline. Maybe something is throwing the setup off
where it thinks
there is no network connection.

message
I am using Small Business Server 2003 and have only one
Click to expand...
user on my network
that gets the error:
The connection to Microsoft Exchange Server is
Click to expand...
unavailable. Outlook must
be online or connected to
complete this action. I m trying to create this users
Click to expand...
default exchange
mail account. I am right clicking on the
desktop icon - properties - putting in the location of
Click to expand...
the server - her ID
and choose select and get this error. Her
ID can access mapped drives to the server. I can access
Click to expand...
the users mail on
another client. I also tried to uninstall and reinstall
Outlook and the same
condition occurrs. Any suggestions greatly appreciated!
Thanks,
Terry
Click to expand...



.
Click to expand...
 
Can you ping the Fully Qualified Name of the Server and does it resolve to
the correct IP address, i.e. do a ping -a name of server. If you do a
IPCONFIG /ALL on the user machine is the result expected. Is the user a
typical Domain User, can you log them onto another machine and will Outlook
configure correctly
TerryR said:
I am really need a resolution to this issue. I cannot get
my user online for her e-mail Any suggestions Greatly
Appreciated!!
-----Original Message-----
I verified the DNS/WINS settings were the same as another
clinet on the network. Intenet Explorer or Outlook are not
set to work online. I can also ping the server from the
client. Any other suggestions greatly appreciated.

Thanks,
Terry

Subject: Re: Outlook & Exchange Server Connection
From: "neo [mvp outlook]" <neoheart@remove-
heart.mvps.org> Sent: 4/12/2004 5:44:54 PM




Did you double check the network configuration to make
sure that it is
pointing to the same DNS/WINS servers as the other
machines?

One other possibility is to check and see if Internet
Explorer is set to
work offline. Maybe something is throwing the setup off
where it thinks
there is no network connection.

message
I am using Small Business Server 2003 and have only one
Click to expand...
user on my network
that gets the error:
The connection to Microsoft Exchange Server is
Click to expand...
unavailable. Outlook must
be online or connected to
complete this action. I m trying to create this users
Click to expand...
default exchange
mail account. I am right clicking on the
desktop icon - properties - putting in the location of
Click to expand...
the server - her ID
and choose select and get this error. Her
ID can access mapped drives to the server. I can access
Click to expand...
the users mail on
another client. I also tried to uninstall and reinstall
Outlook and the same
condition occurrs. Any suggestions greatly appreciated!
Thanks,
Terry
Click to expand...



.
Click to expand...
Click to expand...
 
Yes I can ping the server. I previously tried to setup the
user on another client and it worked.

Thanks,
Terry
-----Original Message-----
Can you ping the Fully Qualified Name of the Server and does it resolve to
the correct IP address, i.e. do a ping -a name of server. If you do a
IPCONFIG /ALL on the user machine is the result expected. Is the user a
typical Domain User, can you log them onto another machine and will Outlook
configure correctly
I am really need a resolution to this issue. I cannot get
my user online for her e-mail Any suggestions Greatly
Appreciated!!
-----Original Message-----
I verified the DNS/WINS settings were the same as another
clinet on the network. Intenet Explorer or Outlook are not
set to work online. I can also ping the server from the
client. Any other suggestions greatly appreciated.

Thanks,
Terry

Subject: Re: Outlook & Exchange Server Connection
From: "neo [mvp outlook]" <neoheart@remove-
heart.mvps.org> Sent: 4/12/2004 5:44:54 PM




Did you double check the network configuration to make
sure that it is
pointing to the same DNS/WINS servers as the other
machines?

One other possibility is to check and see if Internet
Explorer is set to
work offline. Maybe something is throwing the setup off
where it thinks
there is no network connection.

message
news:12280F37-0E78-4D57-8FE4- (e-mail address removed)...
I am using Small Business Server 2003 and have only one
user on my network
that gets the error:
The connection to Microsoft Exchange Server is
unavailable. Outlook must
be online or connected to
complete this action. I m trying to create this users
default exchange
mail account. I am right clicking on the
desktop icon - properties - putting in the location of
the server - her ID
and choose select and get this error. Her
ID can access mapped drives to the server. I can access
the users mail on
another client. I also tried to uninstall and reinstall
Outlook and the same
condition occurrs. Any suggestions greatly appreciated!

Thanks,
Terry



.
Click to expand...
Click to expand...


.
Click to expand...
 
If the ping is successful by FQDN can you log onto this machine and setup an
Outlook profile with say the Administrators login. Did the ipconfig display
the correct results
TerryR said:
Yes I can ping the server. I previously tried to setup the
user on another client and it worked.

Thanks,
Terry
-----Original Message-----
Can you ping the Fully Qualified Name of the Server and does it resolve to
the correct IP address, i.e. do a ping -a name of server. If you do a
IPCONFIG /ALL on the user machine is the result expected. Is the user a
typical Domain User, can you log them onto another machine and will Outlook
configure correctly
I am really need a resolution to this issue. I cannot get
my user online for her e-mail Any suggestions Greatly
Appreciated!!
-----Original Message-----
I verified the DNS/WINS settings were the same as another
clinet on the network. Intenet Explorer or Outlook are
not
set to work online. I can also ping the server from the
client. Any other suggestions greatly appreciated.

Thanks,
Terry

Subject: Re: Outlook & Exchange Server Connection
From: "neo [mvp outlook]" <neoheart@remove-
heart.mvps.org> Sent: 4/12/2004 5:44:54 PM




Did you double check the network configuration to make
sure that it is
pointing to the same DNS/WINS servers as the other
machines?

One other possibility is to check and see if Internet
Explorer is set to
work offline. Maybe something is throwing the setup off
where it thinks
there is no network connection.

message
news:12280F37-0E78-4D57-8FE4- (e-mail address removed)...
I am using Small Business Server 2003 and have only one
user on my network
that gets the error:
The connection to Microsoft Exchange Server is
unavailable. Outlook must
be online or connected to
complete this action. I m trying to create this users
default exchange
mail account. I am right clicking on the
desktop icon - properties - putting in the location of
the server - her ID
and choose select and get this error. Her
ID can access mapped drives to the server. I can access
the users mail on
another client. I also tried to uninstall and reinstall
Outlook and the same
condition occurrs. Any suggestions greatly appreciated!

Thanks,
Terry



.
Click to expand...


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Click to expand...
Click to expand...
 
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