Outlook always closes

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Okay, so I had my outlook connected to a MS exchange network over VPN
previously. I no longer consult for the company and do not have access to
their network now. I want to reconfigure my outlook to connect to a student
account at my college.

When I tried to open outlook before, I would get a message saying "microsoft
exchange server unavailable". The "retry" choice..nothing happens. "Cancel"
closes outlook. "Work offline" gets me the error message "unable to open
default e-mail folders. The information store could not be opened." The only
option in outlook is then to click "OK", which closes outlook.

I could not get to the outlook settings to fix this, so I uninstalled office
xp and installed office 2003, thinking the settings would be wiped clean.
And, no, they weren't. I get the same exact error.

So, I need to know how to get in there to get to the settings, either by
finding the old file and deleting it or by some other way I don't know.

Please help me, it's driving me nuts trying to figure this out.
 
control panel, mail applet. Select profiles button and delete the current
profile, then Add a new one with the new account information

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



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