M
mturman
I'm having problems nailing this one down... We have about 1500
users
running Outlook 2003 and Outlook 2007 on an Exchange 2007 server.
For some reason, the built-in Outlook 2003/2007 Advanced Find\Search
tool has suddenly stopped working for some of these users. Using any
form of the Advanced Find\Search features returns no results. This
includes the Search window, Find Related\Messages From Sender,
Instant
Search, Advanced Find, etc.
They cannot perform searches directly on the Exchange server. The
only way to get Advanced Find working is to enable Cached Exchange
Mode in Outlook so they can search the local .OST files. Once Cached
Mode is enabled all search functionaliy works as expected. Turn
Cached Mode off and search breaks again.
The affected users all use the Outlook search tools extensively and
it
seemed to quit working for all of them around the same time. I have
not been able to nail it down to any change on the system, the
network, or the Exchange server...
This issue is not widespread. So far it only seems to be affecting
about 1% of our population but it also seems to be growing slowly.
Just to clarify, this issue is only occurring with the built-in
Outlook 2k3/2k7 Search\Advanced Find tool.
WINDOWS DESKTOP SEARCH IS NOT INSTALLED!!!
Sorry for that but the first solution everyone seems to give when
anyone mentions search issues in Outlook is to rebuild the WDS index.
In our case WDS is not a factor and we do not want to use WDS.
We have rebuilt the index on the Exchange server but this does not
seem to make a difference either.
Any suggestions would be greatly appreciated.
users
running Outlook 2003 and Outlook 2007 on an Exchange 2007 server.
For some reason, the built-in Outlook 2003/2007 Advanced Find\Search
tool has suddenly stopped working for some of these users. Using any
form of the Advanced Find\Search features returns no results. This
includes the Search window, Find Related\Messages From Sender,
Instant
Search, Advanced Find, etc.
They cannot perform searches directly on the Exchange server. The
only way to get Advanced Find working is to enable Cached Exchange
Mode in Outlook so they can search the local .OST files. Once Cached
Mode is enabled all search functionaliy works as expected. Turn
Cached Mode off and search breaks again.
The affected users all use the Outlook search tools extensively and
it
seemed to quit working for all of them around the same time. I have
not been able to nail it down to any change on the system, the
network, or the Exchange server...
This issue is not widespread. So far it only seems to be affecting
about 1% of our population but it also seems to be growing slowly.
Just to clarify, this issue is only occurring with the built-in
Outlook 2k3/2k7 Search\Advanced Find tool.
WINDOWS DESKTOP SEARCH IS NOT INSTALLED!!!
Sorry for that but the first solution everyone seems to give when
anyone mentions search issues in Outlook is to rebuild the WDS index.
In our case WDS is not a factor and we do not want to use WDS.
We have rebuilt the index on the Exchange server but this does not
seem to make a difference either.
Any suggestions would be greatly appreciated.