Outlook Address Book issue

  • Thread starter Thread starter Glenn Melton
  • Start date Start date
G

Glenn Melton

I posted this on the "microsoft.public.office.misc" newsgroup, but it does
not seem to get much traffic, so I'm trying here.
--------------------------------------------------------
Hi everyone,

My company has just started buying Office 2003, and I
only have 3 people using Outlook 2003 as of right now,
but 98% of the company only has Office 2000, but we are
buying 2003 for everyone this year.

We used to use Netscape, and Netscape Mail corporate
wide, until they hired me, and I've been showing them the
beauty of Outlook.

So, as I'm swtiching everyone from Netscape Mail to
Outlook, I'm having to import their address books, and
message from Netscape, which leads me to my question.

On a users machine, that I have migrated from Netscape
Mail/Address Book, to Outlook 2003, they ended up with
multiple contacts for some people in the address book,
but when the user attempts to delete a contact, Outlook
returns a message saying something along the lines
of, "not all contacts could be deleted from the Address
Book" or something like that, and they can't delete any
contacts.

Anyone have any idea why this is happening, or know of a
fix?

Thanks.

--

-----------------------------------------------
Glenn Melton
IS&S
Windows Administrator
The Education Center, Inc.
336-854-0309 Ext. 347
 
My question is why is any of this being done from the Address Book? The
Outlook Address Book contains no data and that interface was never intended
for data manipulation.
All data entry and manipulation is done from the Contacts Folder.
Are you sure they really have multiple entries in the Outlook Address Book?
The Outlook Address Book creates a separate entry for each electronic
address a Contact has (including email, fax, mobile, pager, etc.).
 
Sorry, I guess I should clear this up,

The user is opening "Address Book" (Ctrl+Shift+B), but under "Show Names
from the:" dialog box, he is viewing "Contacts", not "Outlook Address Book".

But again, he can not delete an entry there.


Russ Valentine said:
My question is why is any of this being done from the Address Book? The
Outlook Address Book contains no data and that interface was never intended
for data manipulation.
All data entry and manipulation is done from the Contacts Folder.
Are you sure they really have multiple entries in the Outlook Address Book?
The Outlook Address Book creates a separate entry for each electronic
address a Contact has (including email, fax, mobile, pager, etc.).
--
Russ Valentine
[MVP-Outlook]
Glenn Melton said:
I posted this on the "microsoft.public.office.misc" newsgroup, but it does
not seem to get much traffic, so I'm trying here.
--------------------------------------------------------
Hi everyone,

My company has just started buying Office 2003, and I
only have 3 people using Outlook 2003 as of right now,
but 98% of the company only has Office 2000, but we are
buying 2003 for everyone this year.

We used to use Netscape, and Netscape Mail corporate
wide, until they hired me, and I've been showing them the
beauty of Outlook.

So, as I'm swtiching everyone from Netscape Mail to
Outlook, I'm having to import their address books, and
message from Netscape, which leads me to my question.

On a users machine, that I have migrated from Netscape
Mail/Address Book, to Outlook 2003, they ended up with
multiple contacts for some people in the address book,
but when the user attempts to delete a contact, Outlook
returns a message saying something along the lines
of, "not all contacts could be deleted from the Address
Book" or something like that, and they can't delete any
contacts.

Anyone have any idea why this is happening, or know of a
fix?

Thanks.

--

-----------------------------------------------
Glenn Melton
IS&S
Windows Administrator
The Education Center, Inc.
336-854-0309 Ext. 347
Click to expand...
Click to expand...
 
Reread my post, please.
That is still the Address Book interface.
None if this should be done in the Address Book interface.
Use the Contacts Folder in Outlook. Forget the Address Book even exists. It
will mirror the Contacts Folder as long as you enter data correctly in the
Contacts Folder.
--
Russ Valentine
[MVP-Outlook]
Glenn Melton said:
Sorry, I guess I should clear this up,

The user is opening "Address Book" (Ctrl+Shift+B), but under "Show Names
from the:" dialog box, he is viewing "Contacts", not "Outlook Address Book".

But again, he can not delete an entry there.


Russ Valentine said:
My question is why is any of this being done from the Address Book? The
Outlook Address Book contains no data and that interface was never intended
for data manipulation.
All data entry and manipulation is done from the Contacts Folder.
Are you sure they really have multiple entries in the Outlook Address Book?
The Outlook Address Book creates a separate entry for each electronic
address a Contact has (including email, fax, mobile, pager, etc.).
--
Russ Valentine
[MVP-Outlook]
Glenn Melton said:
I posted this on the "microsoft.public.office.misc" newsgroup, but it does
not seem to get much traffic, so I'm trying here.
--------------------------------------------------------
Hi everyone,

My company has just started buying Office 2003, and I
only have 3 people using Outlook 2003 as of right now,
but 98% of the company only has Office 2000, but we are
buying 2003 for everyone this year.

We used to use Netscape, and Netscape Mail corporate
wide, until they hired me, and I've been showing them the
beauty of Outlook.

So, as I'm swtiching everyone from Netscape Mail to
Outlook, I'm having to import their address books, and
message from Netscape, which leads me to my question.

On a users machine, that I have migrated from Netscape
Mail/Address Book, to Outlook 2003, they ended up with
multiple contacts for some people in the address book,
but when the user attempts to delete a contact, Outlook
returns a message saying something along the lines
of, "not all contacts could be deleted from the Address
Book" or something like that, and they can't delete any
contacts.

Anyone have any idea why this is happening, or know of a
fix?

Thanks.

--

-----------------------------------------------
Glenn Melton
IS&S
Windows Administrator
The Education Center, Inc.
336-854-0309 Ext. 347
Click to expand...
Click to expand...
Click to expand...
 
My Outlook is sending mail to someone who is NOT in my address book
voluntary.
I keep getting Mail Delivery error messages saying the mail came form me
addressed
to someone I don't know.

I have Norton Antivirous 2004 and have scanned my entire hard drive, now
hits.

Help!!!

Michael Felix
(e-mail address removed)
 
Mike Felix said:
My Outlook is sending mail to someone who is NOT in my address book
voluntary.
Click to expand...

How do you know?
I keep getting Mail Delivery error messages saying the mail came form
me addressed
to someone I don't know.
Click to expand...

That doesn't mean that you generated a message. It can mean that someone
else, who has you in their address book, was stupid and clicked an
attachment containing a virus. That virus is now on their computer spitting
out mail that appears to come from the various people in that computer's
address book. You are seeing the results.
--
Brian Tillman
Smiths Aerospace
3290 Patterson Ave. SE, MS 1B3
Grand Rapids, MI 49512-1991
Brian.Tillman is the name, smiths-aerospace.com is the domain.

I don't speak for Smiths, and Smiths doesn't speak for me.
 
Well, I have five messages for non-delivery for today!!!
I don't know any of these people.
 
Mike Felix said:
Well, I have five messages for non-delivery for today!!!
I don't know any of these people.
Click to expand...

That doesn't change what I said. Suppose you know someone named Joe and he
knows someone named Mary, but you don't know Mary at all. Joe has your
address and Mary's in his address book. Joe's machine sends mail to Mary
disguised so as to appear it's from you. Mary's mail rejects your message
and you get the bounce. It's still Joe's computer doing the mailing, you
get the bounce and don't recognize the recipient address.
--
Brian Tillman
Smiths Aerospace
3290 Patterson Ave. SE, MS 1B3
Grand Rapids, MI 49512-1991
Brian.Tillman is the name, smiths-aerospace.com is the domain.

I don't speak for Smiths, and Smiths doesn't speak for me.
 
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