Outlook Address Book Duplicates

  • Thread starter Thread starter CJ
  • Start date Start date
C

CJ

I may have duplicate address books but don't know how to
select or change them. This is similar to the recent post
below but I am still having problems. Let me explain.

I have installed Outlook 2003 over Outlook 2002 with
Office 2003 with Business Contact Manager in Win XP.

When I click "Open Shared Contacts" I get an error message
that says "The Address List Could not be Displayed. The
contact folder associated with this address list could not
be opened; it may have been moved or deleted, or you do
not have permissions..."

When I click "Okay" it takes me to a screen where on the
right side it has a drop down arrow that gives these
selections:

Outlook Address Book
Accounts
Accounts
Business Contacts
Business Contacts
Contacts
Contacts


If I select the first Contacts there is nothing there. If
I select the second Contacts it has my Contacts.

After reading the other post I went to Tools, Email
Accounts, View or Change existing accounts or address
books then pressed Next and then it said:

"The specified account was not found. It might have been
deleted"

I have no other options to add an address book or to
change address books as there are no choices in the next
screen. I could browse to add one but don't know where to
locate it.

I can use my Outlook just fine and my contacts are in
place but something seems to be duplicated or not selected
properly.

Any suggestions would be appreciated. Thanks so much!

CJ
 
Remove the duplicate references here:
Tools > E-mail accounts > View or change existing directories or address
books > Outlook Address Book > Change.
 
Russ,

Thanks for the reply. I have seen many of your helping
others including this one. But let me share with you what
happens when I do as you suggest. I get an error that says

"The Specified Account was not found. It might have been
deleted."

What do I do at this point?

Again my contacts work when I view them in Outlook.

Thanks

CJ

-----Original Message-----
Remove the duplicate references here:
Tools > E-mail accounts > View or change existing directories or address
books > Outlook Address Book > Change.

--
Russ Valentine
[MVP-Outlook]
I may have duplicate address books but don't know how to
select or change them. This is similar to the recent post
below but I am still having problems. Let me explain.

I have installed Outlook 2003 over Outlook 2002 with
Office 2003 with Business Contact Manager in Win XP.

When I click "Open Shared Contacts" I get an error message
that says "The Address List Could not be Displayed. The
contact folder associated with this address list could not
be opened; it may have been moved or deleted, or you do
not have permissions..."

When I click "Okay" it takes me to a screen where on the
right side it has a drop down arrow that gives these
selections:

Outlook Address Book
Accounts
Accounts
Business Contacts
Business Contacts
Contacts
Contacts


If I select the first Contacts there is nothing there. If
I select the second Contacts it has my Contacts.

After reading the other post I went to Tools, Email
Accounts, View or Change existing accounts or address
books then pressed Next and then it said:

"The specified account was not found. It might have been
deleted"

I have no other options to add an address book or to
change address books as there are no choices in the next
screen. I could browse to add one but don't know where to
locate it.

I can use my Outlook just fine and my contacts are in
place but something seems to be duplicated or not selected
properly.

Any suggestions would be appreciated. Thanks so much!

CJ
Click to expand...


.
Click to expand...
 
Additional info


When I click okay to that error it takes me to a page that
says "Directories and Address Books. You can choose a
directory or address book below to change or remore it"

There is nothing to choose from in the list below this.

If I click on Add, then I click on Additional Address
Books instead of LDAP I get this error

"The address or directory already exists and cannot be
specified twice"


If I go back and select Change instead of Add it tells me
to choose from the list below and there is nothing in the
list to choose from, its blank.

Hope this helps. Thanks much for your help.

CJ




-----Original Message-----
Remove the duplicate references here:
Tools > E-mail accounts > View or change existing directories or address
books > Outlook Address Book > Change.

--
Russ Valentine
[MVP-Outlook]
I may have duplicate address books but don't know how to
select or change them. This is similar to the recent post
below but I am still having problems. Let me explain.

I have installed Outlook 2003 over Outlook 2002 with
Office 2003 with Business Contact Manager in Win XP.

When I click "Open Shared Contacts" I get an error message
that says "The Address List Could not be Displayed. The
contact folder associated with this address list could not
be opened; it may have been moved or deleted, or you do
not have permissions..."

When I click "Okay" it takes me to a screen where on the
right side it has a drop down arrow that gives these
selections:

Outlook Address Book
Accounts
Accounts
Business Contacts
Business Contacts
Contacts
Contacts


If I select the first Contacts there is nothing there. If
I select the second Contacts it has my Contacts.

After reading the other post I went to Tools, Email
Accounts, View or Change existing accounts or address
books then pressed Next and then it said:

"The specified account was not found. It might have been
deleted"

I have no other options to add an address book or to
change address books as there are no choices in the next
screen. I could browse to add one but don't know where to
locate it.

I can use my Outlook just fine and my contacts are in
place but something seems to be duplicated or not selected
properly.

Any suggestions would be appreciated. Thanks so much!

CJ
Click to expand...


.
Click to expand...
 
What is listed here:
Tools > E-mail accounts > View or change existing directories or address
books >?

You should have only the Outlook Address Book listed here. No LDAP. No
Personal Address Book.
--
Russ Valentine
[MVP-Outlook]
CJ said:
Additional info


When I click okay to that error it takes me to a page that
says "Directories and Address Books. You can choose a
directory or address book below to change or remore it"

There is nothing to choose from in the list below this.

If I click on Add, then I click on Additional Address
Books instead of LDAP I get this error

"The address or directory already exists and cannot be
specified twice"


If I go back and select Change instead of Add it tells me
to choose from the list below and there is nothing in the
list to choose from, its blank.

Hope this helps. Thanks much for your help.

CJ




-----Original Message-----
Remove the duplicate references here:
Tools > E-mail accounts > View or change existing directories or address
books > Outlook Address Book > Change.

--
Russ Valentine
[MVP-Outlook]
I may have duplicate address books but don't know how to
select or change them. This is similar to the recent post
below but I am still having problems. Let me explain.

I have installed Outlook 2003 over Outlook 2002 with
Office 2003 with Business Contact Manager in Win XP.

When I click "Open Shared Contacts" I get an error message
that says "The Address List Could not be Displayed. The
contact folder associated with this address list could not
be opened; it may have been moved or deleted, or you do
not have permissions..."

When I click "Okay" it takes me to a screen where on the
right side it has a drop down arrow that gives these
selections:

Outlook Address Book
Accounts
Accounts
Business Contacts
Business Contacts
Contacts
Contacts


If I select the first Contacts there is nothing there. If
I select the second Contacts it has my Contacts.

After reading the other post I went to Tools, Email
Accounts, View or Change existing accounts or address
books then pressed Next and then it said:

"The specified account was not found. It might have been
deleted"

I have no other options to add an address book or to
change address books as there are no choices in the next
screen. I could browse to add one but don't know where to
locate it.

I can use my Outlook just fine and my contacts are in
place but something seems to be duplicated or not selected
properly.

Any suggestions would be appreciated. Thanks so much!

CJ
Click to expand...


.
Click to expand...
Click to expand...
 
Russ,

Nothing is listed here at all, before I get to this page
it tells me that "The specified account was not found and
may have been deleted"

But again when I click on my contacts icon I have all my
addresses and contacts available.

CJ

-----Original Message-----
What is listed here:
Tools > E-mail accounts > View or change existing directories or address
books >?

You should have only the Outlook Address Book listed here. No LDAP. No
Personal Address Book.
--
Russ Valentine
[MVP-Outlook]
Additional info


When I click okay to that error it takes me to a page that
says "Directories and Address Books. You can choose a
directory or address book below to change or remore it"

There is nothing to choose from in the list below this.

If I click on Add, then I click on Additional Address
Books instead of LDAP I get this error

"The address or directory already exists and cannot be
specified twice"


If I go back and select Change instead of Add it tells me
to choose from the list below and there is nothing in the
list to choose from, its blank.

Hope this helps. Thanks much for your help.

CJ




-----Original Message-----
Remove the duplicate references here:
Tools > E-mail accounts > View or change existing directories or address
books > Outlook Address Book > Change.

--
Russ Valentine
[MVP-Outlook]
I may have duplicate address books but don't know how to
select or change them. This is similar to the recent post
below but I am still having problems. Let me explain.

I have installed Outlook 2003 over Outlook 2002 with
Office 2003 with Business Contact Manager in Win XP.

When I click "Open Shared Contacts" I get an error message
that says "The Address List Could not be Displayed. The
contact folder associated with this address list
Click to expand...
could
not
be opened; it may have been moved or deleted, or you do
not have permissions..."

When I click "Okay" it takes me to a screen where on the
right side it has a drop down arrow that gives these
selections:

Outlook Address Book
Accounts
Accounts
Business Contacts
Business Contacts
Contacts
Contacts


If I select the first Contacts there is nothing
Click to expand...
there.
If
I select the second Contacts it has my Contacts.

After reading the other post I went to Tools, Email
Accounts, View or Change existing accounts or address
books then pressed Next and then it said:

"The specified account was not found. It might have been
deleted"

I have no other options to add an address book or to
change address books as there are no choices in the next
screen. I could browse to add one but don't know
Click to expand...
where
to
locate it.

I can use my Outlook just fine and my contacts are in
place but something seems to be duplicated or not selected
properly.

Any suggestions would be appreciated. Thanks so much!

CJ






.
Click to expand...
Click to expand...


.
Click to expand...
 
Then add the Outlook Address Book. Go to Tools > E-mail accounts > View or
change existing directories or address books > Outlook Address Book. If it
is not listed, back up one step and add it. If it is, then click on Change.
to make sure the Contacts folder(s) you want to display are listed. You may
need to enable the Contacts Folder as an e-mail address book by R clicking
the Folder > Properties and check the "Show this folder as an E-mail address
book" box. Make sure you restart Outlook after making these changes.

--
Russ Valentine
[MVP-Outlook]
CJ said:
Russ,

Nothing is listed here at all, before I get to this page
it tells me that "The specified account was not found and
may have been deleted"

But again when I click on my contacts icon I have all my
addresses and contacts available.

CJ

-----Original Message-----
What is listed here:
Tools > E-mail accounts > View or change existing directories or address
books >?

You should have only the Outlook Address Book listed here. No LDAP. No
Personal Address Book.
--
Russ Valentine
[MVP-Outlook]
Additional info


When I click okay to that error it takes me to a page that
says "Directories and Address Books. You can choose a
directory or address book below to change or remore it"

There is nothing to choose from in the list below this.

If I click on Add, then I click on Additional Address
Books instead of LDAP I get this error

"The address or directory already exists and cannot be
specified twice"


If I go back and select Change instead of Add it tells me
to choose from the list below and there is nothing in the
list to choose from, its blank.

Hope this helps. Thanks much for your help.

CJ





-----Original Message-----
Remove the duplicate references here:
Tools > E-mail accounts > View or change existing
directories or address
books > Outlook Address Book > Change.

--
Russ Valentine
[MVP-Outlook]
message
I may have duplicate address books but don't know how to
select or change them. This is similar to the recent
post
below but I am still having problems. Let me explain.

I have installed Outlook 2003 over Outlook 2002 with
Office 2003 with Business Contact Manager in Win XP.

When I click "Open Shared Contacts" I get an error
message
that says "The Address List Could not be Displayed. The
contact folder associated with this address list could
not
be opened; it may have been moved or deleted, or you do
not have permissions..."

When I click "Okay" it takes me to a screen where on the
right side it has a drop down arrow that gives these
selections:

Outlook Address Book
Accounts
Accounts
Business Contacts
Business Contacts
Contacts
Contacts


If I select the first Contacts there is nothing there.
If
I select the second Contacts it has my Contacts.

After reading the other post I went to Tools, Email
Accounts, View or Change existing accounts or address
books then pressed Next and then it said:

"The specified account was not found. It might have been
deleted"

I have no other options to add an address book or to
change address books as there are no choices in the next
screen. I could browse to add one but don't know where
to
locate it.

I can use my Outlook just fine and my contacts are in
place but something seems to be duplicated or not
selected
properly.

Any suggestions would be appreciated. Thanks so much!

CJ






.
Click to expand...


.
Click to expand...
Click to expand...
 
Russ,

Please share with me since I have more than one listed
where I will find it and how it is labeled. I did a search
for a *.pab and couldn't find one. What folder can I find
this in? I know its got to be here somewhere. Thanks.

CJ



-----Original Message-----
Then add the Outlook Address Book. Go to Tools > E-mail accounts > View or
change existing directories or address books > Outlook Address Book. If it
is not listed, back up one step and add it. If it is, then click on Change.
to make sure the Contacts folder(s) you want to display are listed. You may
need to enable the Contacts Folder as an e-mail address book by R clicking
the Folder > Properties and check the "Show this folder as an E-mail address
book" box. Make sure you restart Outlook after making these changes.

--
Russ Valentine
[MVP-Outlook]
Russ,

Nothing is listed here at all, before I get to this page
it tells me that "The specified account was not found and
may have been deleted"

But again when I click on my contacts icon I have all my
addresses and contacts available.

CJ

-----Original Message-----
What is listed here:
Tools > E-mail accounts > View or change existing directories or address
books >?

You should have only the Outlook Address Book listed here. No LDAP. No
Personal Address Book.
--
Russ Valentine
[MVP-Outlook]
Additional info


When I click okay to that error it takes me to a page that
says "Directories and Address Books. You can choose a
directory or address book below to change or remore it"

There is nothing to choose from in the list below this.

If I click on Add, then I click on Additional Address
Books instead of LDAP I get this error

"The address or directory already exists and cannot be
specified twice"


If I go back and select Change instead of Add it
Click to expand...
tells
me
to choose from the list below and there is nothing in the
list to choose from, its blank.

Hope this helps. Thanks much for your help.

CJ





-----Original Message-----
Remove the duplicate references here:
Tools > E-mail accounts > View or change existing
directories or address
books > Outlook Address Book > Change.

--
Russ Valentine
[MVP-Outlook]
message
I may have duplicate address books but don't know how to
select or change them. This is similar to the recent
post
below but I am still having problems. Let me explain.

I have installed Outlook 2003 over Outlook 2002 with
Office 2003 with Business Contact Manager in Win XP.

When I click "Open Shared Contacts" I get an error
message
that says "The Address List Could not be
Click to expand...
Displayed.
The
contact folder associated with this address list could
not
be opened; it may have been moved or deleted, or
Click to expand...
you
do
not have permissions..."

When I click "Okay" it takes me to a screen where
Click to expand...
on
the
right side it has a drop down arrow that gives these
selections:

Outlook Address Book
Accounts
Accounts
Business Contacts
Business Contacts
Contacts
Contacts


If I select the first Contacts there is nothing there.
If
I select the second Contacts it has my Contacts.

After reading the other post I went to Tools, Email
Accounts, View or Change existing accounts or address
books then pressed Next and then it said:

"The specified account was not found. It might
Click to expand...
have
been
deleted"

I have no other options to add an address book or to
change address books as there are no choices in
Click to expand...
the
next
screen. I could browse to add one but don't know where
to
locate it.

I can use my Outlook just fine and my contacts are in
place but something seems to be duplicated or not
selected
properly.

Any suggestions would be appreciated. Thanks so much!

CJ






.



.
Click to expand...
Click to expand...


.
Click to expand...
 
Russ,

Please share with me what is the difference between an
Outlook Address Book and a Personal Address Book? thanks.

CJ

-----Original Message-----
Then add the Outlook Address Book. Go to Tools > E-mail accounts > View or
change existing directories or address books > Outlook Address Book. If it
is not listed, back up one step and add it. If it is, then click on Change.
to make sure the Contacts folder(s) you want to display are listed. You may
need to enable the Contacts Folder as an e-mail address book by R clicking
the Folder > Properties and check the "Show this folder as an E-mail address
book" box. Make sure you restart Outlook after making these changes.

--
Russ Valentine
[MVP-Outlook]
Russ,

Nothing is listed here at all, before I get to this page
it tells me that "The specified account was not found and
may have been deleted"

But again when I click on my contacts icon I have all my
addresses and contacts available.

CJ

-----Original Message-----
What is listed here:
Tools > E-mail accounts > View or change existing directories or address
books >?

You should have only the Outlook Address Book listed here. No LDAP. No
Personal Address Book.
--
Russ Valentine
[MVP-Outlook]
Additional info


When I click okay to that error it takes me to a page that
says "Directories and Address Books. You can choose a
directory or address book below to change or remore it"

There is nothing to choose from in the list below this.

If I click on Add, then I click on Additional Address
Books instead of LDAP I get this error

"The address or directory already exists and cannot be
specified twice"


If I go back and select Change instead of Add it
Click to expand...
tells
me
to choose from the list below and there is nothing in the
list to choose from, its blank.

Hope this helps. Thanks much for your help.

CJ





-----Original Message-----
Remove the duplicate references here:
Tools > E-mail accounts > View or change existing
directories or address
books > Outlook Address Book > Change.

--
Russ Valentine
[MVP-Outlook]
message
I may have duplicate address books but don't know how to
select or change them. This is similar to the recent
post
below but I am still having problems. Let me explain.

I have installed Outlook 2003 over Outlook 2002 with
Office 2003 with Business Contact Manager in Win XP.

When I click "Open Shared Contacts" I get an error
message
that says "The Address List Could not be
Click to expand...
Displayed.
The
contact folder associated with this address list could
not
be opened; it may have been moved or deleted, or
Click to expand...
you
do
not have permissions..."

When I click "Okay" it takes me to a screen where
Click to expand...
on
the
right side it has a drop down arrow that gives these
selections:

Outlook Address Book
Accounts
Accounts
Business Contacts
Business Contacts
Contacts
Contacts


If I select the first Contacts there is nothing there.
If
I select the second Contacts it has my Contacts.

After reading the other post I went to Tools, Email
Accounts, View or Change existing accounts or address
books then pressed Next and then it said:

"The specified account was not found. It might
Click to expand...
have
been
deleted"

I have no other options to add an address book or to
change address books as there are no choices in
Click to expand...
the
next
screen. I could browse to add one but don't know where
to
locate it.

I can use my Outlook just fine and my contacts are in
place but something seems to be duplicated or not
selected
properly.

Any suggestions would be appreciated. Thanks so much!

CJ






.



.
Click to expand...
Click to expand...


.
Click to expand...
 
The Outlook Address Book is not a folder or a file. It is merely a transport
service that permits your Contacts to be displayed in an address book
format. So you simply use the steps I posted to add the service, then tell
it which Contact Folder(s) to display.
The Outlook Address Book replaced the Personal Address Book years ago. There
is no need to use the PAB.
--
Russ Valentine
[MVP-Outlook]
CJ said:
Russ,

Please share with me since I have more than one listed
where I will find it and how it is labeled. I did a search
for a *.pab and couldn't find one. What folder can I find
this in? I know its got to be here somewhere. Thanks.

CJ



-----Original Message-----
Then add the Outlook Address Book. Go to Tools > E-mail accounts > View or
change existing directories or address books > Outlook Address Book. If it
is not listed, back up one step and add it. If it is, then click on Change.
to make sure the Contacts folder(s) you want to display are listed. You may
need to enable the Contacts Folder as an e-mail address book by R clicking
the Folder > Properties and check the "Show this folder as an E-mail address
book" box. Make sure you restart Outlook after making these changes.

--
Russ Valentine
[MVP-Outlook]
Russ,

Nothing is listed here at all, before I get to this page
it tells me that "The specified account was not found and
may have been deleted"

But again when I click on my contacts icon I have all my
addresses and contacts available.

CJ


-----Original Message-----
What is listed here:
Tools > E-mail accounts > View or change existing
directories or address
books >?

You should have only the Outlook Address Book listed
here. No LDAP. No
Personal Address Book.
--
Russ Valentine
[MVP-Outlook]
message
Additional info


When I click okay to that error it takes me to a page
that
says "Directories and Address Books. You can choose a
directory or address book below to change or remore it"

There is nothing to choose from in the list below this.

If I click on Add, then I click on Additional Address
Books instead of LDAP I get this error

"The address or directory already exists and cannot be
specified twice"


If I go back and select Change instead of Add it tells
me
to choose from the list below and there is nothing in
the
list to choose from, its blank.

Hope this helps. Thanks much for your help.

CJ





-----Original Message-----
Remove the duplicate references here:
Tools > E-mail accounts > View or change existing
directories or address
books > Outlook Address Book > Change.

--
Russ Valentine
[MVP-Outlook]
message
I may have duplicate address books but don't know
how to
select or change them. This is similar to the recent
post
below but I am still having problems. Let me explain.

I have installed Outlook 2003 over Outlook 2002 with
Office 2003 with Business Contact Manager in Win XP.

When I click "Open Shared Contacts" I get an error
message
that says "The Address List Could not be Displayed.
The
contact folder associated with this address list
could
not
be opened; it may have been moved or deleted, or you
do
not have permissions..."

When I click "Okay" it takes me to a screen where on
the
right side it has a drop down arrow that gives these
selections:

Outlook Address Book
Accounts
Accounts
Business Contacts
Business Contacts
Contacts
Contacts


If I select the first Contacts there is nothing
there.
If
I select the second Contacts it has my Contacts.

After reading the other post I went to Tools, Email
Accounts, View or Change existing accounts or address
books then pressed Next and then it said:

"The specified account was not found. It might have
been
deleted"

I have no other options to add an address book or to
change address books as there are no choices in the
next
screen. I could browse to add one but don't know
where
to
locate it.

I can use my Outlook just fine and my contacts are in
place but something seems to be duplicated or not
selected
properly.

Any suggestions would be appreciated. Thanks so much!

CJ






.



.
Click to expand...


.
Click to expand...
Click to expand...
 
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