Outlook.....in all of its versions.....was supposed to be the most
sophisticated of the commercially available e-mail programs. In both 2002
and 2003 Outlook benefitted from a great deal of work that had been done by
the original Outlook Express Team....their work had some great features that
almost no-one who used Outlook...or who ran help desks....knew existed.
But today, with Outlook 2007, I still haven't found a way for it to
automatically add the people I correspond with to my contacts/address book.
I must, in a very cumbersome fashion, add each individually. Of course I can
go to Earthlink, receive a message, and have Earthlink (whose e-mail
interface looks and acts suspiciously like just the e-mail part of Outlook)
ask me if I want that recipient saved to my address book. If Earthlink can
manage this, it should be too complicated to be a basic feature of Outlook.
We use Outlook as our primary application. It has amazing (underutilized)
database capabilities including such things as version controls on documents
that no tech I've ever spoken with knew was buried inside it. This is a
powerful application so let's get the basics fixed.