Outlook 97 Contacts show up in side bar of 2003 but not in "To"

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Guest

I recently upgraded from Windows ME to XP, and from Outlook 2000 to 2003. I
was able to get my Outlook 2000 Contacts into the side bar of 2003, but it
won't come up with the "To" on a new message. I know about installing it with
New under Tools, but I cannot even find Contacts location on the hard drive.
Right clicking on Properties of Contacts iin the side bar doesn't give me the
complete location. What am I not doing right?
 
You don't need the .pst file location. Just right-click that contacts folder, choose Properties, and check the box on the Outlook Address Book tab.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
I had already tried that. But in Properties, the Outlook Address Book tab
already has Outlook showing at the top. Below is a grayed-out checkbox which
says, "Show this folder as an e-mail address book." It is not checked. And
below that is another grayed-out box that says "Contacts" in it, and is
labeled "Name of address book." And I cannot check the box nor select Contacts
 
If that check box is disabled, it means you do not have the Outlook Address Book installed in your mail profile. Add it with Tools | E-mail Accounts.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
I have been doing that, but it gives me the options of adding either an
Outlook Address Book, or a Personal Address Book. When I try to add the
Outlook one it asks me for my Outlook 2000 disk which I no longer have. When
I do the Personal one it tells me it is already installed. Or if I go into
browse in place of the Outlook 2000 disk, I can't find a Contacts file
anyhwere, except one that was made with Excel, but does not contain the
information that is in my currnet Contacts.
 
I can't imagine why it would be asking for your Outlook 2000 disk.

The Personal Address Book is irrelevant to your scenario, BTW.

What you might want to try, at least for troubleshooting purposes, is creating a new Outlook mail profile using the Mail applet in Control Panel. If you can get that to work, then we should be able to get your old Outlook data to work with the new profile.

There is no separate "contacts file" in Outlook. All your data is in a Personal Folders .pst file.
--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
Antigua Lowell said:
I have been doing that, but it gives me the options of adding either
an Outlook Address Book, or a Personal Address Book. When I try to
add the Outlook one it asks me for my Outlook 2000 disk which I no
longer have.
Click to expand...

Consider starting with a brand new mail profile.
When I do the Personal one it tells me it is already
installed.
Click to expand...

Outlook 2003 does not use the Personal Address Book service.
Or if I go into browse in place of the Outlook 2000 disk,
I can't find a Contacts file anyhwere, except one that was made with
Excel, but does not contain the information that is in my currnet
Contacts.
Click to expand...

Your Contacts are kept in the same file as your Calendar, your Inbox, your
Taks, and all the other standard Outlook folders. It is not separately
accessible.
 
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