Outlook 2k3 - Issue with new messages showing up

  • Thread starter Thread starter bionicbuddah
  • Start date Start date
B

bionicbuddah

Hello,
I have a user who is reporting a problem where he can send/recieve
messages while online, but when he goes offline those last new mail
messages he downloaded are not showing up. I have tried to find a
thread on this already but can't seem to find anything that is close
to what he is describing.

"My emails do not update after I close, they download fine while
online. When I work off line the latest emails when I last closed
down are not there?"

Thanks in advance!

Justin C.
 
It sounds to me like this user is not in cached mode but is instead using
the old-style offline mode. If that's the case hit [Ctrl][Alt] to look at
the Send/Receive settings and for the Inbox group make sure the box to
send/receive on exit is checked.

Or you could switch to cached mode.

-Peter
 
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