Outlook 2010 "Open Next Item" works inconsistently

  • Thread starter Thread starter Erica
  • Start date Start date
E

Erica

I have Outlook email option "After moving or deleting an open item"
set to "Open Next Item" - however this option does not work
consistently: Sometimes the next mail item is opened, at other times
it does not. Does anyone have any idea why this may be happening?
Thank you for any help!
 
Erica said:
I have Outlook email option "After moving or deleting an open item"
set to "Open Next Item" - however this option does not work
consistently: Sometimes the next mail item is opened, at other times
it does not. Does anyone have any idea why this may be happening?
Thank you for any help!
Click to expand...

The problem for me was an AVG antivirus addin. Here is a fix that worked for me: Click "File" tab; click "options"; click "Add-Ins"; click on "Go..." next to "Manage COM Add-ins"; Uncheck the "AVG Addin for MS Outlook" box; click "OK". Hope this is helpful.
 
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