Outlook 2007 - "Your message to ......was not readWed, 26Sep 2007"

  • Thread starter Thread starter Beemer
  • Start date Start date
B

Beemer

What does this cryptic message mean? I only sent it an hour ago. Have the
receipt rules changed in OL2007?

Beemer
 
Beemer said:
What does this cryptic message mean? I only sent it an hour ago.
Have the receipt rules changed in OL2007?
Click to expand...

This usually means that you reqested a read receipt and the recipient
deleted the message while it was unread.
 
Brian Tillman said:
This usually means that you reqested a read receipt and the recipient
deleted the message while it was unread.
Click to expand...
Brian,

Normally, i.e. in OL2003 the message would hve said that the recipient
deleted the message without it being read. My question still stands has MS
changed the message? From my business situation this is quite a serious
matter as it can result in a mistrust situation.

Beemer
 
no, they did not change it. are you sure the recipient uses outlook? what
mail server?
 
Beemer said:
Normally, i.e. in OL2003 the message would hve said that the
recipient deleted the message without it being read. My question
still stands has MS changed the message?
Click to expand...

Not as far as I know, but I haven't tested the message to see. If I get a
chance, I will.
 
does she use a blackberry or other pda? its possible she accessed it on a
different device and that is the message it returns.










Beemer said:
Diane, It was Exchange v6.0.6603.0

Beemer
Diane Poremsky said:
no, they did not change it. are you sure the recipient uses outlook? what
mail server?










Beemer said:
What does this cryptic message mean? I only sent it an hour ago.
Have the receipt rules changed in OL2007?

This usually means that you reqested a read receipt and the recipient
deleted the message while it was unread.
--
Brian Tillman [MVP-Outlook]

Brian,

Normally, i.e. in OL2003 the message would hve said that the recipient
deleted the message without it being read. My question still stands has
MS changed the message? From my business situation this is quite a
serious matter as it can result in a mistrust situation.

Beemer
Click to expand...
Click to expand...
Click to expand...
 
Diane,

My recipient is a senior manager in a new target company for me. I tried to
reach him by phone and was told to use email. I wanted to avoid his
embarrassment if I ask him if he deleted without reading.

Beemer
Diane Poremsky said:
does she use a blackberry or other pda? its possible she accessed it on a
different device and that is the message it returns.










Beemer said:
Diane, It was Exchange v6.0.6603.0

Beemer
Diane Poremsky said:
no, they did not change it. are you sure the recipient uses outlook?
what mail server?












What does this cryptic message mean? I only sent it an hour ago.
Have the receipt rules changed in OL2007?

This usually means that you reqested a read receipt and the recipient
deleted the message while it was unread.
--
Brian Tillman [MVP-Outlook]

Brian,

Normally, i.e. in OL2003 the message would hve said that the recipient
deleted the message without it being read. My question still stands
has MS changed the message? From my business situation this is quite
a serious matter as it can result in a mistrust situation.

Beemer
Click to expand...
Click to expand...
Click to expand...
 
Beemer said:
My recipient is a senior manager in a new target company for me. I
tried to reach him by phone and was told to use email. I wanted to
avoid his embarrassment if I ask him if he deleted without reading.
Click to expand...

Don't accuse him of doing it. Pretend you think the PC did it without his
permission. Just say, "A funny thing happened - I was told my message to
you was deleted before you had a chance to read it. If that really
happened, I'll be glad to send it again. Stupid computers!"
 
yeap... blame the hardware. :) There are a number of logical scenarios that
could result in accidental deletion so I wouldn't take it personally. You
could just resend and not mention the receipt - just say you hadn't gotten a
reply and are resending in case it got lost. Do pay attention to the subject
line - it could be something he thought was spam, especially if he didn't
recognize your name. For that matter - outlook mighta junk mailed it and he
never saw it.
 
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