Outlook 2007 with BCM

  • Thread starter Thread starter Richard
  • Start date Start date
R

Richard

I have Installed and Uninstalled BCM using Disk 2 several times, to the
point of frustration. The Installation appears to be successful and shows up
in the Add/Remove List in control panel. However when I open outlook the BCM
App will not
load does not load or show up in the toolbar. I have exhausted all the Help
menus looking for a solution and now turn to this discussion group for help,
or to see if anyone else has had this problem. the BCM add-in remains
unchecked even though I put a check mark in the box. I would Love to find a
fix. thanks
 
I have Installed and Uninstalled BCM using Disk 2  several times, to the
point of frustration. The Installation appears to be successful and shows up
in the Add/Remove List in control panel. However when I open outlook the BCM
App will not
load  does not load or show up in the toolbar. I have exhausted all the Help
menus looking for a solution and now turn to this discussion group for help,
or to see if anyone else has had this problem. the BCM add-in remains
unchecked even though I put a check mark in the box. I would Love to find a
fix. thanks
Click to expand...

Sounds like Outlook may have disabled it.

In the Windows Registry check:
HKLM\Software\Microsoft\Office\Outlook\Addins
\Microsoft.BusinessSolutions­.eCRM.OutlookAddin.Connect.1
The value of LoadBehavior should be 3 for Outlook to load it.
 
Luther, thanks for the input, unfortunately it didn't solve the problem. I
have a working version of BCM that I installed on my other Laptop and the
Registry entries
are Identical on each machine.The application Just will not load on the
problem machine. One error I am getting is:" BCM failed to Initialize the
common Language runtime,the system cannot find the file specified" hope this
helps.
 
Luther, thanks for the input,  unfortunately it didn't solve the problem.. I
have a working  version of BCM that I installed on my other Laptop and the
Registry entries
are Identical on each machine.The application Just will not load on the
problem machine. One error I am getting is:" BCM failed to Initialize the
common Language runtime,the system cannot find the file specified" hope this
helps.







- Show quoted text -
Click to expand...

Typically that error indicates that there's something wrong with the
installation of .NET 2.0; e.g. a file missing.

I think this only happens on Xp, so if that's your OS try:
uninstall .NET from add/remove programs, download .NET 2.0 from
Microsoft (it may also show up in Windows Update), install it and try
BCM again.
 
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