Outlook 2007 with BCM on Vista

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Guest

Hi, I am having a problem with BCM on Outlook 2007. I have Vista ultimate
installed. I have successfully installed BCM in outlook and everything
starts up fine but when I try adding a contact into BCM and click "Save and
Close" Outlook says "Outlook has stopped working" then says "Outlook is
restarting". I have used the same installation on my laptop that has XP on
it and everything works fine there. Does anyone know what this problem is
and how to fix it?
 
Hi, I am having a problem with BCM on Outlook 2007. I have Vista ultimate
installed. I have successfully installed BCM in outlook and everything
starts up fine but when I try adding a contact into BCM and click "Save and
Close" Outlook says "Outlook has stopped working" then says "Outlook is
restarting". I have used the same installation on my laptop that has XP on
it and everything works fine there. Does anyone know what this problem is
and how to fix it?
Click to expand...

No, but its possible to narrow in on possible causes.

Many works-on-xp-but-not-vista problems turn out to be permission
related.

In windows explorer find outlook.exe; usually under C:\Program Files
\Microsoft Office\OFFICE12

Right click on outlook.exe and run as admin.

Try to create and save a contact. If it works, then there's a
permissions issue.
 
Hi Luther,

Thanks for trying but that did not work. I have found something that might
bring us a step closer to solving this problem. I cleared out the events and
opened outlook and added a contact, as usual it closed down but there was an
event log. In the event log was this:

Problem signature:
P1: outlook.exe
P2: 12.0.6023.5000
P3: 46574050
P4: mscorlib
P5: 2.0.0.0
P6: 4536f11f
P7: 23f0
P8: 0
P9: System.IndexOutOfRangeException
P10:

Notice P9, I think this has something to do with it but I am not sure. What
can you make of it?

Eugene
 
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