safetymom said:
VanguardLH wrote ...
Yes I have tried just outlook.exe at the run command and it will not open.
All the startup items are disabled when I boot normally and Outlook will not
open.
Alas, msconfig only lists the common startup locations. That means not
all startup items may be listed in msconfig. You have to use a more
robust utility, like SysInternals' AutoRuns (now owned by Microsoft).
http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx
For example, msconfig will not list the WinLogin events that can start
processes at that point or list the logon scripts that might be
specified for your account.
You said that Outlook will load normally if you boot into Windows' safe
mode. Outlook won't load normally and only in safe mode if you disable
all startup items but start Windows in its normal mode. If AutoRuns
doesn't show more startup items that could be the cause (because they
aren't listed in msconfig for you to disable), it is possible something
is buried into the working of Windows that only starting Windows in its
safe mode had it disable itself under that environment and why Outlook
then runs okay. For example, anti-virus and other security software can
insert their own handler in the stack for Windows TCP and Windows' safe
mode won't alter that. What security programs are installed on your
host (anti-virus, 3rd party firewall, anti-spam, anti-malware, etc)?
Have you tried uninstalling whatever anti-virus software you are using?
Have you performed an update to your anti-virus program and then ran a
full scan of all drives on your host? What anti-virus and anti-malware
programs do you use?
Have you ever tried to repair Outlook (it's under the Help menu)? You
will probably need the Office installation CD for the repair.