Outlook 2007 & Vista - contacts now longer selectable by email

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Guest

I have Outlook 2007 running on Vista - I added another POP3 email account and
suddenly contacts can no longer be selected by use of the "To" button on a
new email. Have tried the new profile trick, Outlook still opens the faulty
profile and will not allow me to select new profile!!!

All of the Microsoft KBs do not seem to address this (Outlook 2007 and
Vista) - I am a hair's breadth away from de/reinstall.

Can anyone help - PLEASE!

Thanks
 
Have you tried what we suggested before? You haven't created a new profile
correctly if Outlook is still opening the old one, have you? We can't tell
what you're doing wrong when you don't tell us what you're doing.
 
Russ

Yes, I have tried creating new profiles (I had to create one before
for another apparently Vista related problem, so I now have 3). I now
have:

* Outlook
* New and
* NewNew

- but even when I then set to "Prompt for a profile to be used",
Outlook uses New without any interaction or prompt. This is after a
full restart too.

Thanks

Chris
 
That was correct.... the application dissapears from the application list,
but the Outlook process remained running.

I will now progress the fix and report back. In the meantime, any ideas why
Outlook might not be exiting cleanly? Thanks!






Russ Valentine said:
Verify Outlook is exiting completely. It sounds like it isn't.
--
Russ Valentine
[MVP-Outlook]
Russ

Yes, I have tried creating new profiles (I had to create one before
for another apparently Vista related problem, so I now have 3). I now
have:

* Outlook
* New and
* NewNew

- but even when I then set to "Prompt for a profile to be used",
Outlook uses New without any interaction or prompt. This is after a
full restart too.

Thanks

Chris
Click to expand...
Click to expand...
 
Add-ins and synch software cover 90%
--
Russ Valentine
[MVP-Outlook]
Chris Lucas said:
That was correct.... the application dissapears from the application list,
but the Outlook process remained running.

I will now progress the fix and report back. In the meantime, any ideas
why
Outlook might not be exiting cleanly? Thanks!






Russ Valentine said:
Verify Outlook is exiting completely. It sounds like it isn't.
--
Russ Valentine
[MVP-Outlook]
Russ

Yes, I have tried creating new profiles (I had to create one before
for another apparently Vista related problem, so I now have 3). I now
have:

* Outlook
* New and
* NewNew

- but even when I then set to "Prompt for a profile to be used",
Outlook uses New without any interaction or prompt. This is after a
full restart too.

Thanks

Chris



On 4 May, 21:21, "Russ Valentine [MVP-Outlook]" <[email protected]>
wrote:
Have you tried what we suggested before? You haven't created a new
profile
correctly ifOutlookis still opening the old one, have you? We can't
tell
what you're doing wrong when you don't tell us what you're doing.
--
Russ Valentine
[MVP-Outlook]"Chris Lucas" <[email protected]>
wrote
in message


I haveOutlook2007 running onVista- I added another POP3emailaccount
and
suddenlycontactscan no longer be selected by use of the "To" button
on
a
newemail. Have tried the new profile trick,Outlookstill opens the
faulty
profile and will not allow me to select new profile!!!

All of the Microsoft KBs do not seem to address this (Outlook2007
and
Vista) - I am a hair's breadth away from de/reinstall.

Can anyone help - PLEASE!

Thanks
Click to expand...
Click to expand...
Click to expand...
 
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