Outlook 2007 to Exchange setup error

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

How do I change Outlook 2007 contact setting from Exchange to local PST file?

Initial setup should have been to a local PST file, not Exchange. I am not
able to add my contact folders as Address Books (check box is grey &
unabailable). How do I rmove the Exchange connection and enable my local PST
file for contacts?
 
Why wouldn't you just create a new Outlook profile if you botched the first?
 
I'm new to Outlook 2007. Maybe I've made a bad assumption re Exchange.
Bottom line, I used a "transfer cable" to move my account from an XP laptop
to my new Vista laptop. All seemed to work well. Outlook recognized my old
PST, converted to the new format and I've been sending / receiving mail,
entering calendar events, using my several contact folders. All appears to
work, except I have no address books and I am not able to add any contact
folder as an Address Book (right click contact folder, select properties, the
"Show this folder as an e-mail Address Book" box is grey & can not be
selected.

There is a KB article on this
http://support.microsoft.com/kb/197577/en-us
I'm having no luck with this either.

I had a 2nd laptop that I couldn't use a transfer cable on. The PST was
imported and all is well on that laptop.

Do I need to blow all this away & try importing?

I don't know what "Creating a new profile" means.


Russ Valentine said:
Why wouldn't you just create a new Outlook profile if you botched the first?
--
Russ Valentine
[MVP-Outlook]
XiUser said:
How do I change Outlook 2007 contact setting from Exchange to local PST
file?

Initial setup should have been to a local PST file, not Exchange. I am
not
able to add my contact folders as Address Books (check box is grey &
unabailable). How do I rmove the Exchange connection and enable my local
PST
file for contacts?
Click to expand...
Click to expand...
 
If you are talking about Windows Easy Transfer, you should not use it for
Outlook. It does not work. It creates a corrupt profile with a disabled
Address Book Service that cannot be repaired.
You'll need to create a new profile from scratch to recover the address book
service.
--
Russ Valentine
[MVP-Outlook]
XiUser said:
I'm new to Outlook 2007. Maybe I've made a bad assumption re Exchange.
Bottom line, I used a "transfer cable" to move my account from an XP
laptop
to my new Vista laptop. All seemed to work well. Outlook recognized my
old
PST, converted to the new format and I've been sending / receiving mail,
entering calendar events, using my several contact folders. All appears
to
work, except I have no address books and I am not able to add any contact
folder as an Address Book (right click contact folder, select properties,
the
"Show this folder as an e-mail Address Book" box is grey & can not be
selected.

There is a KB article on this
http://support.microsoft.com/kb/197577/en-us
I'm having no luck with this either.

I had a 2nd laptop that I couldn't use a transfer cable on. The PST was
imported and all is well on that laptop.

Do I need to blow all this away & try importing?

I don't know what "Creating a new profile" means.


Russ Valentine said:
Why wouldn't you just create a new Outlook profile if you botched the
first?
--
Russ Valentine
[MVP-Outlook]
XiUser said:
How do I change Outlook 2007 contact setting from Exchange to local PST
file?

Initial setup should have been to a local PST file, not Exchange. I am
not
able to add my contact folders as Address Books (check box is grey &
unabailable). How do I rmove the Exchange connection and enable my
local
PST
file for contacts?
Click to expand...
Click to expand...
Click to expand...
 
Back
Top