outlook 2007 stops working immediately after starting on windows 7

[oz]

It was working properly until I wanted to create my contact list. I clicked
on the from icon in order to get my contacts` emails. When I started to
scroll down, the outlook turned grey and I got the message " the outlook
stopped working and windows is looking for a solution." Since then, my
outlook 2007 stops working in a couple of seconds right after I start the
outlook.
Any solutions??
Thanks

 

[Russ Valentine]

Might be a good idea if you told us the actual steps you used to trash
Outlook. Spare no detail. If you imagined your post told us anything, it
didn't. I assume you knew better than to think that Outlook would work after
you changed your operating system.

 

[oz]

My Computer came with Windows 7 no operating system changed. I only
activated the office 2007 for small business, which is working perfectly.
However, the outlook stops working immediately when I start it. Any solutions?

 

[Russ Valentine]

Start by stating how you configured Outlook on first run. State exactly what
happens when you try to open Outlook. State any error messages you get and
what you see in Event viewer.

 

[Diane Poremsky [MVP]]

If you start outlook in safe mode, does it work?
See http://www.outlook-tips.net/beginner/safemode.htm for help using the
safe switch.

If that doesn't make a difference, go to Control panel, Mail and create a
fresh new profile. If you use a PST file, add it to the profile before
opening Outlook. Do you still get the error?
See http://www.outlook-tips.net/beginner/2007_profile.htm

--
Diane Poremsky [MVP - Outlook]

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