Outlook 2007 sends strange message w/ "???"

  • Thread starter Thread starter epack
  • Start date Start date
E

epack

My cousin has Outlook 2007, and has reported that starting about a
year ago, when they respond to a message, the sender gets a message
consisting solely of "???" in the body, and then the sender thinks
they have done something wrong. They are truly "???" without the
quotes. Her daughter says their Out-of-office must be turned
on....wrong, it's never on.

Anyone have any ideas?

TIA

elaine
 
My cousin has Outlook 2007, and has reported that starting about a
year ago, when they respond to a message, the sender gets a message
consisting solely of "???" in the body, and then the sender thinks
they have done something wrong. They are truly "???" without the
quotes. Her daughter says their Out-of-office must be turned
on....wrong, it's never on.
Click to expand...

What type of account?
 
This is a home comcast account, so presumably POP.
Click to expand...


Your cousin should check what encoding is being specified for the messages.
Tools>Options>Mail Format>International Options.
 
Your cousin should check what encoding is being specified for the messages.
Tools>Options>Mail Format>International Options.
Click to expand...

I forgot to mention that the message with the ??? in it is NOT
anything they sent or replied to, it fires off automatically on their
system upon arrival. Later on, when they actually reply, it's normal.

As far as I know, there aren't any kinds of notifications that go out
upon receipt if the SENDER didn't ask for one, right? I'm using
Eudora, as it happens, and I don't have receipts turned on at all.
They also report EVERYONE gets this strange message.

elaine
 
Back
Top