Outlook 2007 sending e-mail issue

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After clicking on new message, if I click the To: button and select a name,
when send is clicked the message will hang in the outbox and will continue
until I delete it. A restart of outlook will not remove it. However if I hand
type the e-mail address in the To: field the e-mail will be sent. What am I
doing wrong. No errors are listed.

Thanks
 
No way for us to tell what you are doing wrong. That behavior suggests that
the electronic address you are entering is not valid. Examine the Contact
Record of the next recipient you enter and make sure it has a valid,
resolved address.
 
Russ,
All of the contacts have been used for over 5 years. I used the vista easy
transfer program to move all of my settings. I have worked through the issue
with contacts not showing up in the address book, MS KB Article ID : 287563
now I'm stuck on this. Is there a way after backing up my contacts to
completely delete all of the contacts and address books in Outlook 2007 and
start over?
Thanks



Russ Valentine said:
No way for us to tell what you are doing wrong. That behavior suggests that
the electronic address you are entering is not valid. Examine the Contact
Record of the next recipient you enter and make sure it has a valid,
resolved address.
--
Russ Valentine
[MVP-Outlook]
rick said:
After clicking on new message, if I click the To: button and select a
name,
when send is clicked the message will hang in the outbox and will continue
until I delete it. A restart of outlook will not remove it. However if I
hand
type the e-mail address in the To: field the e-mail will be sent. What
am I
doing wrong. No errors are listed.

Thanks
Click to expand...
Click to expand...
 
Vista's WET should not be used for Outlook. Do you still have your original
Outlook data file?

--
Russ Valentine
[MVP-Outlook]
rick said:
Russ,
All of the contacts have been used for over 5 years. I used the vista
easy
transfer program to move all of my settings. I have worked through the
issue
with contacts not showing up in the address book, MS KB Article ID :
287563
now I'm stuck on this. Is there a way after backing up my contacts to
completely delete all of the contacts and address books in Outlook 2007
and
start over?
Thanks



Russ Valentine said:
No way for us to tell what you are doing wrong. That behavior suggests
that
the electronic address you are entering is not valid. Examine the Contact
Record of the next recipient you enter and make sure it has a valid,
resolved address.
--
Russ Valentine
[MVP-Outlook]
rick said:
After clicking on new message, if I click the To: button and select a
name,
when send is clicked the message will hang in the outbox and will
continue
until I delete it. A restart of outlook will not remove it. However if
I
hand
type the e-mail address in the To: field the e-mail will be sent.
What
am I
doing wrong. No errors are listed.

Thanks
Click to expand...
Click to expand...
Click to expand...
 
I have the same problem.

I did use wet to transfer my data. I already had to make a new profile to
see the contacts in the first place. Now after doing all that when I send
using a contact it continues to send ... endlessly. I have to stop the
process and restart Outlook. When I type in the same address, aposed to
selecting from contacts, the message sends fine. I have tried several
contacts. Is there a fix for the problem? I do have the original
outlook.pst file.

Thanks,

Cecil
 
I'm having a similar problem -- mail messages hang out forever in the Outbox
if I type in a contact's real name or try to send using a distribution list.
I'm running Office 2007 on Windows Vista Ultimate.

I did discover that in every case that this happened, there was a recipient
whose contact is "dirty" when opened. That is, I open the contact,
immediately close it, and get prompted to save. After doing this, I can send
to that contact without trouble.

I was hoping that the problem would be completely solved by just opening
every contact, closing it, and saving when prompted. Unfortunately I
synchronize my contacts with a Pocket PC, and the process of synchronization
appears to put many of my contacts back into this unsendable state (even
though the contacts didn't actually change on either platform).

My current work-around is:

1. Try to send email
2. Pay close attention as to whether it sends or not
3. If not, start wondering if Thunderbird can sync with PPC yet
4. Go through every recipient's contact, opening, closing, and saving if
prompted
5. Open the original message from the Outbox
6. Click send again

I'm short on love for Outlook at this point.
 
Eric Smith said:
I'm having a similar problem -- mail messages hang out forever in the
Outbox if I type in a contact's real name or try to send using a
distribution list. I'm running Office 2007 on Windows Vista Ultimate.

I did discover that in every case that this happened, there was a
recipient whose contact is "dirty" when opened. That is, I open the
contact, immediately close it, and get prompted to save. After doing
this, I can send to that contact without trouble.
Click to expand...

Did you import your contacts along the way?
 
Yes, I think I did. I had been using Outlook Express before I switched to
Vista. I can't remember exactly what process I used to move my contacts over,
though.

Do you have a solution based on that information, or were you just looking
for more commonalities?
 
Eric Smith said:
Yes, I think I did. I had been using Outlook Express before I
switched to Vista. I can't remember exactly what process I used to
move my contacts over, though.

Do you have a solution based on that information, or were you just
looking for more commonalities?
Click to expand...

The problem is that importing tends not to resolve the addresses, which
would explain the symptoms you see. I can't offer any suggestions other
than opening each and saving them again.
 
If it were just a one-time problem, that would be fine (in a
stupid-acceptance-of-an-egregious-Outlook-bug kind of way). I would just go
through all my contacts, open and save. In fact, I've done this.
Unfortunately, adding the Pocket PC sync to the mix seems to unresolve them
again.
 
Eric Smith said:
If it were just a one-time problem, that would be fine (in a
stupid-acceptance-of-an-egregious-Outlook-bug kind of way). I would
just go through all my contacts, open and save. In fact, I've done
this. Unfortunately, adding the Pocket PC sync to the mix seems to
unresolve them again.
Click to expand...

I've never had that problem and I've synched by PPC with Outlook for years.
 
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