Outlook 2007 receiving broken mails

  • Thread starter Thread starter Vassiliadis Vassilis
  • Start date Start date
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Vassiliadis Vassilis

I have a really mysterius problem to solve. I have four users who are in the
same mail group. Three of them have Outlook 2007 and one of them has Outlook
2003. They are receiving almost 150 mail in on day and they seems to have
heavy work. I am using cache mode with exchange std 2003.
A broken mail is a mail with the first lines with the name of the sender
only.

The users with the Outlook 2007 are receiving broken mails, not the same
time for the three of them. One mail is broken to the first user but to the
other two the mail is seems to be fine. The last user with outlook 2003 has
no problem at all to receive the same mails! By trying to troublshoot, I
found that the message is been displayed with no errors by using the Outlook
WEB Access! I checked the Outlook 2007 logging for troubleshooting but there
is no error.
 
Vassiliadis Vassilis said:
I have a really mysterius problem to solve. I have four users who are
in the same mail group. Three of them have Outlook 2007 and one of
them has Outlook 2003. They are receiving almost 150 mail in on day
and they seems to have heavy work. I am using cache mode with
exchange std 2003. A broken mail is a mail with the first lines with the
name of the
sender only.

The users with the Outlook 2007 are receiving broken mails, not the
same time for the three of them. One mail is broken to the first user
but to the other two the mail is seems to be fine. The last user with
outlook 2003 has no problem at all to receive the same mails! By
trying to troublshoot, I found that the message is been displayed
with no errors by using the Outlook WEB Access! I checked the Outlook
2007 logging for troubleshooting but there is no error.
Click to expand...

I'd look for add-ins on the PCs where the problems occur. Integrating an
antivirus program into Outlook so that the AV program scans incoming mail is
one leading cause of problems with incoming mail. If you have an AV program
scanning mail, uninstall it completely, then reinstall it without the mail
scanning feature. You'll be just as protected.
 
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