Outlook 2007 opens and hangs

  • Thread starter Thread starter GaryM
  • Start date Start date
G

GaryM

On opening Outlook 2007 (installed and working for 3+ months), Outlook opens
and e-mails present (although not the most recent one) but on the Reminders
pane (bottom right) it displays and then reverts to a scrolling sequence
which wipes out all reminder details and then won't go any further ...
Outlook just hangs at this point.

After reading the discussion sites, I have tried:
- SCANPST on all pst files but this doesn't fix the problem
- renaming OUTCMD and EXTEND to force recreation - no fix

I have also tried restoring from backup the last Outlook folder (where pst's
are stored) - taken one-week before this manifested - but same problem.

Does anyone have any idea how I can fix this? Cannot find anything like
this on the net.

Cheers
 
Does it work when you start Outlook in Safe Mode?
Start-> type; outlook.exe /safe
on the Reminders pane (bottom right)
Click to expand...
You mean the Task List in the To-Do Bar?
 
I did mean the the To Do list on the task pane

I tried to open in safe mode using the the leads on your website =
"d:\programs\microsoft office\office12\outlook.exe /safe" in my case but got
"d:\programs\microsoft ' is not recognozed as an internal or external
command, operable program or batch file" .... what am I doing wrong?
 
You've placed your quote in the wrong place;
"d:\programs\microsoft office\office12\outlook.exe" /safe

outlook.exe /safe should also work.



GaryM said:
I did mean the the To Do list on the task pane

I tried to open in safe mode using the the leads on your website =
"d:\programs\microsoft office\office12\outlook.exe /safe" in my case but
got
"d:\programs\microsoft ' is not recognozed as an internal or external
command, operable program or batch file" .... what am I doing wrong?
Click to expand...
 
Thanks - it opened in safe mode but the same result - everything there except
the reminders which appear blank and churning. No cursor in the frame and no
way to exit except killing it.

Do you know if the reminders are also stored in the pst or in another file?
 
Roady - Solved the problem by creating a new profile and then importing the
old pst data.

Seems to be working fine now. Still have no idea what caused the problem
and certainly scanpst or office diagnostics didn't fix it.

Your prompt assistance in this is greatly appreciated.

A big thank you.
--
GaryM


GaryM said:
I should add, I used Run/cmd and then the safe mode line
Click to expand...
 
GaryM said:
Roady - Solved the problem by creating a new profile and then
importing the old pst data.
Click to expand...

NEVER import from a PST. There's no need, you can corrupt your new mail
profile, and importing does not include all the data in the old PST. ust
reuse the old PST in the new profile.
 
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