Outlook 2007 not indexing files

  • Thread starter Thread starter AutoBarn
  • Start date Start date
A

AutoBarn

Hi there,

I have a problem within Outlook 2007 when ever I try and search through my
emails.

Whenever I perform a search of any of my mail folders, I get no results and
a message saying 'Search results may be incomplete because items are still
being indexed. Click here for more details'.

When I click for more details, I receive a message saying 'Outlook is
currently indexing your items'. And telling me that 7695 items are reminaing
in personal folders, and 17987 items are remaining across all open mailboxes.

The problem is that this number never goes down, and has been like this ever
since I started using the program. Could it be that the indexing is stuck
somehow?

I would really appreciate any help anyone could offer.

Many thanks in advance,

Barnaby Legg
 
AutoBarn said:
Hi there,

I have a problem within Outlook 2007 when ever I try and search through my
emails.

Whenever I perform a search of any of my mail folders, I get no results
and
a message saying 'Search results may be incomplete because items are still
being indexed. Click here for more details'.

When I click for more details, I receive a message saying 'Outlook is
currently indexing your items'. And telling me that 7695 items are
reminaing
in personal folders, and 17987 items are remaining across all open
mailboxes.

The problem is that this number never goes down, and has been like this
ever
since I started using the program. Could it be that the indexing is stuck
somehow?

I would really appreciate any help anyone could offer.

Many thanks in advance,

Barnaby Legg
Click to expand...

Check Control Panel/Indexing Options make sure Outlook indexing options
are enabled via the Advanced options.

Report back
 
Check Control Panel/Indexing Options make sure Outlook indexing options
are enabled via the Advanced options.

Report back
Click to expand...

Yes, have checked that... everything seems fine
 
Use the Outlook data file scan and fix programme. When the scan is complete,
try the search again.
Scanpst.exe is installed when you install Outlook. It is located at:
drive:\Program Files\Microsoft Office\OFFICE12.

Tom
MSMVP 1998-2007
 
Okay... have just repaired my data files using SCANPST.EXE, re-opened
Outlook, and same problem, I'm afraid: search finds no results, with the
message that Outlook is still indexing items.
 
Under Search options, I have the following set:

'Indexing' section shows all relevant data files ticked. I also have a tick
in the box marked 'Prompt me when search results may be incomplete'.

Search shows ticks in 'display search results as I type,' 'make searches
faster by limiting the number of results shown' and 'highlight the word that
i search for'

Deleted items is not ticked.

Instant Search Pane is set to 'Only the currently selected folder'.
 
AutoBarn said:
Under Search options, I have the following set:

'Indexing' section shows all relevant data files ticked. I also have a tick
in the box marked 'Prompt me when search results may be incomplete'.

Search shows ticks in 'display search results as I type,' 'make searches
faster by limiting the number of results shown' and 'highlight the word that
i search for'

Deleted items is not ticked.

Instant Search Pane is set to 'Only the currently selected folder'.
Click to expand...
 
AutoBarn said:
Under Search options, I have the following set:

'Indexing' section shows all relevant data files ticked. I also have a tick
in the box marked 'Prompt me when search results may be incomplete'.

Search shows ticks in 'display search results as I type,' 'make searches
faster by limiting the number of results shown' and 'highlight the word that
i search for'

Deleted items is not ticked.

Instant Search Pane is set to 'Only the currently selected folder'.
Click to expand...

Thanks

Krykstar
 
I just downloaded the V4 Beta and nothing has changed for me. I have had the
partially indexed message for some months. I have recently been trying to
get the Control Panel>Indexing Options to rebuild my indices but it gets a
few hundred documents into the rebuild and hangs up. Windows Task Manager
(Vista) reports that 'Indexing Options' is not responding and I have to abort
it. I cannot restart 'Indexing Options' until I RESET my computer.
Naturally this is quite time consuming and I am looking for relief!

Any further help on this topic would be appreciated.
 
Tom,
Please pardon the delay in responding to your suggestion. I also had a
problem with my Outlook reminders not working and after a week or so getting
that straightened out and having minor surgery last week, I am now ready to
get back to the indexing.
I have run scanpst.exe several times. In addition, I moved a couple of
older .pst files to another drive. I still only get a couple of hundred
files indexed before the rebuild loops. I have tried limiting the indexing
to just Outlook or just my documents on the C drive and still get the hangup.
In addition, when I do this it seems to always reset to the defaults when I
reboot.

Something is drastically wrong with this application. Is there anyway to
get a log file out that would show the last record indexed or some other way
to detect what is wrong?

Thanks for your help.

Brad Miter
 
I have exactly the same problem as in the thread. The suggestion to access a
fixer for .pst and .ost files points to a fix for Outlook 2002, whereas I
believe Outlook 2007 is what this thread is about. In any event I am using

Outlook@2007 (12.0 6300 5000) SP1 MSO 12.0 6213.1000

and have all updates installed for Vista as of the date of this posting.

The files referred to by this link do not seem to appear in an explorer
listing for this Vista/Outlook installation.

Where is the 'fix' programs for Outlook 2007 stored? I see only one lonely
..DLL at this location.
 
Installing Search 4 worked (KB940154) It is not clear why this is not part of
the normal windows update process. Any ideas? Or am I misssing something?
This has been quite frustrating for the last month or so..
 
Windows Search 4 will ultimately be available through Windows Update, but
right now {being very recently released} it is only available through direct
download. I'm glad this fixed your issues though {note I also replied to you
on another thread}.
 
I'm sorry to but in, Excuse me.
I was wondering about the KB940154 you are referring to in your post.
I needed some of the same information but could not locte tha knowledge base
article you refered to.
Do you know why? I just wanted try to fix some problems that I have had
regarding to the Vista search with the use of indexing.
Thanks in Advance, Sid
 
Stonewall said:
I've read through this very frustrating thread. I see no way to fix
the problem, and the descriptions here are identical to the pain I have
suffered through nearly a hundred hours of work on fixing it.

I have tried everything you discussed, and a lot more, and I simple
cannot get Outlook ever to produce search results.

It is clear that thousands of people are suffering the same broken
search problems, and it is criminal that Microsoft does not fix it.
Vista is crap.

I'm fairly good with technical stuff (Ph.D. in astrophysics) but am
completely stumped. Does _anybody_ know how to fix this crappy search
system in Outlook?
Click to expand...

I am also reading this thread, but for the life of me, I don't see why you
are ranting at Vista when the problem is with Outlook. If the Outlook search
won't find your files, why would expect Vista to find them? I think there is
an option to reindex files in Outlook, but I haven't used it for many years,
so it may not be so. I think there are some repair options also, and there a
numerous third party apps that are designed to clean up corrupt Outlook data
files. I wonder why?

The idea of having all my email, appointments, and contacts in one
proprietary file that when it gets large often becomes corrupt was more
than I was willing to stay with. Maybe they have solved some of those
problems since I last used it 8 years ago, but it doesn't sound like they
have.

Good luck.
 
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