Outlook 2007 not closing

  • Thread starter Thread starter HJA
  • Start date Start date
H

HJA

Hi there,

I'm working with Outlook 2007 on Vista Business, but when I close it, the
process is still active.
If I want to start Outlook again, I first have to kill the process through
the taskmanager and then start it.

Does anybody here know how to fix this?

Greetings,
Henk
 
Are you retrieving RSS feeds with OL2007? I find that I have to let Outlook
wind down a bit before it closes.
 
Are you retrieving RSS feeds with OL2007? I find that I have to let
Outlook
wind down a bit before it closes.
Click to expand...

Hi Vince, late reply, but the problem still exitst. In the meanwhile I've
installed Outlook 2007 (Enterprise) on a new laptop with XP Pro installed on
it, but there I have the same problems...... When I close outlook it is
still running as a process.
Both computers are connected to Exchange on SBS 2003, could this anything
have to do with it?

Henk
 
I have the same problem with outlook 2007 running on Vista Home Premium.
Trying to start the computer "works" for some seconds and the nothing. This
can be repeated by trying again. For each try there is a new process,
outlook.exe started. Closing them all down will allow outlokk to start
properly, although there is a message saying that the program did not shut
down properly the last time and that you can use to start in failsafe mode.
 
I'm having the same problem on a couple of XPsp2 Machines... one
running IE6 and two running IE7...

All three machines are running Outlook 2007 and Office 2003 sp3...

The Outlook GUI will close, but if you wait 30 seconds... 5 minutes...
two hours... overnight... and double click the Outlook / Email icon to
start Outlook back up again... it won't start...

A quick look at the Task Manager shows that OUTLOOK.EXE never shut
down to begin with ... and now is left in some kind of Limbo State.

No idea what's going on here...

I've run Outlook in Logging mode, but don't seem to see any errors.
The Event Log doesn't show any issues either.

Virus Scanner Norton AntiVirus (Corporate Edition) is running on all
13 machines... but only these 3 (of 5 total in the local office) are
having the issue.
 
I should also mention that RSS Sync was not running to start with and
I've confirmed that the two RSS Feed Sync options are unchecked.
 
I was in contact with Microsoft support in Sweden.
The guy had some ideas that COM-components should be the problem. He said
also that the problem was new to him??
After unchecking two components (Micrososft Exchange unified messaging and
import of friends in Share Point Server) everything seemed fine. I replied
that two of their own products caused the problem and should be taken care
of. The answer was that since the problem was unknown the subject could be
closed. ??
Unfortunately the problem started again yesterday with exactly the same
behaviour.

I have no RSS-feeds and a virus program called Norman (which is new to me).

On my laptop i am also running outlook 2007 with all the standard settings
and no problem at all. This made me think that this is Vista related but
since I heard that some of You also have problem with Xp as operating system
it should be something else.
 
I was in contact with Microsoft support in Sweden.
The guy had some ideas that COM-components should be the problem. He said
also that the problem was new to him??
After unchecking two components (Micrososft Exchange unified messaging and
import of friends in Share Point Server) everything seemed fine. I replied
that two of their own products caused the problem and should be taken care
of. The answer was that since the problem was unknown the subject could be
closed. ??
Unfortunately the problem started again yesterday with exactly the same
behaviour.

I have no RSS-feeds and a virus program called Norman (which is new to me).

On my laptop i am also running outlook 2007 with all the standard settings
and no problem at all. This made me think that this is Vista related but
since I heard that some of You also have problem with Xp as operating system
it should be something else.
--
Lasse, in the forests south of Stockholm

:






- Show quoted text -
Click to expand...

If anyone has an answer, please chime in. Scouring the internet and
trying all sorts of things: uninstalled google, no obvious processes
holding on when outlook is closed, no programs installed from the
known problem programs list (http://www.slipstick.com/problems/
close.htm) . Running Outlook 2007 on XP.
Thanks!
 
I'm having the same problem too on XP SP2. Does anyone at Microsoft monitor
these posts?
 
I know this is old, but I just thought of this:

Do you all use Windows Search? Do you have the Fast Search feature of
Outlook 2007 enabled?
 
Matt Brown - identify said:
I know this is old, but I just thought of this:

Do you all use Windows Search? Do you have the Fast Search feature of
Outlook 2007 enabled?
Click to expand...

You should start a new thread for this.

I do have that feature enabled.
 
You should start a new thread for this.

I do have that feature enabled.
Click to expand...

Did you try disabling that and it worked? Then my work is done.
Should I make an annoucement?
 
Matt Brown - identify said:
Did you try disabling that and it worked? Then my work is done.
Should I make an annoucement?
Click to expand...

I have not tried disabling it (Windows Search, as you mentioned). Why would
I want to?
 
I havenottried disabling it (Windows Search, as you mentioned). Why would
I want to?
Click to expand...

Some of my users had an issue with Google Desktop. It was continuing
to index Email even after Outlook was closed; so it was making the
Outlook.exe process "hang" (although it wasn't really "hanging").
 
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