Outlook 2007 freezing uppon clicking 'To...'

  • Thread starter Thread starter Guzun, Alex
  • Start date Start date
G

Guzun, Alex

Hi all,

I have 2 installations with a strange behavior.
When I click 'To...' in a new message Address Book is opening but after that
Outlook is freezing and became a nonclickable one :(

The same situation can repeat 25 time, and only 26th is good enough to
choose from the address book.

Any workaround?

Thanks in advance
 
This is a very common problem which Microsoft claims they cannot reproduce
and therefore cannot solve. Anecdotal reports claim the following may help:
1. Look for and correct a corrupt address in the Contacts displayed in the
Outlook Address Book (especially if the crash at the same place when
scrolling).
2. Remove then re-add the Outlook Address Book Service or, better yet,
create a new Outlook profile.
3. Update your video drivers.

Many people seem to find no solution.
 
:(

I think they also cannot reproduce the fact that Outlook 2007 some time is
disconnected from Exchange 2003 server, even what Exchange is running, OWA
is working and all the network progs are working.

Did ya heard about that?
I reported that here

Thank you for an answer :)

Russ Valentine said:
This is a very common problem which Microsoft claims they cannot reproduce
and therefore cannot solve. Anecdotal reports claim the following may
help:
1. Look for and correct a corrupt address in the Contacts displayed in the
Outlook Address Book (especially if the crash at the same place when
scrolling).
2. Remove then re-add the Outlook Address Book Service or, better yet,
create a new Outlook profile.
3. Update your video drivers.

Many people seem to find no solution.


--
Russ Valentine
[MVP-Outlook]
Guzun said:
Hi all,

I have 2 installations with a strange behavior.
When I click 'To...' in a new message Address Book is opening but after
that Outlook is freezing and became a nonclickable one :(

The same situation can repeat 25 time, and only 26th is good enough to
choose from the address book.

Any workaround?

Thanks in advance
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