Outlook 2007 Freezes

[Henry Hicks]

I just installed Office 2007 Pro, all programs seem to be working fine
except Outlook, I start outlook and it freezes on "Migrating Account
Settings". Ive tried everything I can think of to no avail. Any
suggestions?

 

[Diane Poremsky [MVP]]

close outlook and go to control panel, mail and create a new account.

alternately, you can try deleting 1 or more of the configure files used by
outlook - http://www.slipstick.com/outlook/ol2007/known_issues.htm#gen I'd
start with extend.dat, then outcmd.dat. it may allow the old profile to
work - if not, make a new one.

 

[Henry Hicks]

I've done that, changed the default data files, deleted data files and let
outlook create new ones, it does that then freezes after it creates the new
ones. I'm now trying to uninstall and reinstall Outlook, I'll let you know
what happens.

Thanks for the quick response

 

[Diane Poremsky [MVP]]

so a new profile didn't work either or did you just try deleting the dat
files? uninstall / reinstall rarely fixes thing that a repair wouldn't also
fix (help, office diagnostics)