Outlook 2007 - Error Message

  • Thread starter Thread starter mwds
  • Start date Start date
M

mwds

Hi All,

I'm running Office Ultimate 2007 SP2 (12.0.6425.1000) on Windows XP
Home SP3 (5.1.2600 b2600)

I am getting the following message (but only when trying to save new
Journal Entries);

"The message interface has returned and unknown error. ..."

Now, this happens only when I try to create a new JE and it does not
occur when saving / modifying older ones (last time I used JEs was
MArch '09).

All other functions are fine.

I have researched and run office-kb941275-fullfile-x86-glb.exe as a
hotfix from MS, but get the message "The expected version was not
found on your system".

My outlook.pst file is approx 250mb and the Journal subfile is just
over 2mb in size.

OK, the odd thing is that this was also happening in Office Outlook
2003.

Sooooooooooooo, any ideas?

Mike
 
Tried scanning your pst-file for errors already with scanpst.exe?
Seehttp://www.msoutlook.info/question/77

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----




Hi All,
Click to expand...
I'm running Office Ultimate 2007 SP2 (12.0.6425.1000) on Windows XP
Home SP3 (5.1.2600 b2600)
Click to expand...
I am getting the following message (but only when trying to save new
Journal Entries);
Click to expand...
"The message interface has returned and unknown error. ..."
Click to expand...
Now, this happens only when I try to create a new JE and it does not
occur when saving / modifying older ones (last time I used JEs was
MArch '09).
Click to expand...
All other functions are fine.
Click to expand...
I have researched and run office-kb941275-fullfile-x86-glb.exe as a
hotfix from MS, but get the message "The expected version was not
found on your system".
Click to expand...
My outlook.pst file is approx 250mb and the Journal subfile is just
over 2mb in size.
Click to expand...
OK, the odd thing is that this was also happening in Office Outlook
2003.
Click to expand...
Sooooooooooooo, any ideas?
Click to expand...
Mike- Hide quoted text -
Click to expand...

- Show quoted text -
Click to expand...

Thanks Roady,
Yes, I have done this and although minor issues were fixed, the
problem at hand remains... Hmmmmmmmmmmmm.
Mike
 
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