Outlook 2007 dumps stuff in Junk E mail folder that should go elsewhere

  • Thread starter Thread starter in Technicolor®
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in Technicolor®

So, I've been using Outlook 2007 for several weeks now, having upgraded my
Vista machine from Office XP. I've notice the last week or so that certain
items are automatically going into the Junk E-Mail folder that either have
gone directly to the in box or one of its sub folders. In fact, one of my
sub folders seems to randomly get 1/3 of the emails from the same sender
sent to the Junk E-mail folder and the remaining 2/3 goes into the correct
subfolder. Anyone out there got a idea of what is happening and how I can
correct it?
Seems like a corruption of "rules" when the new software imported the old
stuff.

TIA
 
in Technicolor® said:
So, I've been using Outlook 2007 for several weeks now, having
upgraded my Vista machine from Office XP. I've notice the last week
or so that certain items are automatically going into the Junk E-Mail
folder that either have gone directly to the in box or one of its sub
folders. In fact, one of my sub folders seems to randomly get 1/3 of
the emails from the same sender sent to the Junk E-mail folder and
the remaining 2/3 goes into the correct subfolder. Anyone out there
got a idea of what is happening and how I can correct it?
Seems like a corruption of "rules" when the new software imported the
old stuff.
Click to expand...

Are you aware that the Junk E-mail filter runs before any rules? There must
be something about those messages that is identified as junk by the filter.
Try reducing the filter's sensitivity or make sure the sender is in the Safe
Sender list.
 
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