Outlook 2007 crashes

  • Thread starter Thread starter Blake Kaos
  • Start date Start date
B

Blake Kaos

My OL2007 (running on a Windows Vista Home platform) is constantly crashing;
I used the scanpst.exe Inbox repair tool, but that does not seem to help.
Here are the reported errors when it crashes:

=====================================
Problem signature:
Problem Event Name: APPCRASH
Application Name: OUTLOOK.EXE
Application Version: 12.0.6316.5000
Application Timestamp: 4833a470
Fault Module Name: wwlib.dll
Fault Module Version: 12.0.6331.5000
Fault Module Timestamp: 48fa2ae0
Exception Code: c00000fd
Exception Offset: 000071eb
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
LCID: 1033
Brand: Office12Crash
skulcid: 1033

=====================================

Any suggestions as to what can be done?
 
Unfortunately, yes. Even when the computer is started in Safe Mode, OL still
crashes!
 
See if this helps: http://www.slipstick.com/problems/scanpst.htm

Did you try running Detect & Repair? (Help menu)

(Sorry, you didn't quote the original post so I can't readily refer to
it)

Have you installed the February Cumulative Update?
http://www.officeforlawyers.com/outlook.htm

Is there a pattern to WHEN it crashes (i.e. When you print? On
Send/receive? Changing folders?)

--
-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
http://www.officeforlawyers.com
Author - The Lawyer's Guide to Microsoft Outlook 2007:
http://tinyurl.com/5m3f5q
 
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