Outlook 2007 contact restore problem

[Kira]

I am using office 2007 enterprise edition. Recently I got a problem on import
and exprot contact to access.
First, I export all contact in my outlook to an access file by "File" ->
"Import and Exprot" and got no problem.
Then I clear all the contact in my outlook and restore these item from the
backup file that i have exported. I found all contact email information is
missing. Then I open the access file, I can see these information there. So
why it doesn't restore correctly? I want msft's answer.
Please help me soon.

 

[Russ Valentine [MVP-Outlook]]

This is most certainly a good way to lose or corrupt your Contact data, as
you have demonstrated.
Without detailed steps of what you did, no one can tell you what you did
wrong.
This is an end user newsgroup. You will not get answers from Microsoft here.
Contact PSS if you want that.

 

[Kira]

Thank you for your reply. My export step is "File"->"Import and
Export"->"Export to a file"->"Microsoft Access 97-2003"->select
"contacts"->"XXX.mdb"->"Finish"

Import Step is:"File"->"Import and Export"->"Import from another program or
file"->"Microsoft Access 97-2003"->"xxx.mdb"(the exported mdb file)->select
"contacts"->"Finish"
I have done this step on Outlook 2007 profession(Chinese edition) and it all
right.
But the same step got this problem on Outlook 2007 enterprise(English
edition).

The Outlook 2007 I have mentioned is a component in Offiec 2007
I have fully installed the Office software.

Further more, I installed profession(Chinese edition) on Windows XP(Chinese
edition). And after I reinstall the Windows XP(Change to English edition) I
installed office enterprise(English edtion) and got the problem.

Thank you! Wait for your reply.

This is most certainly a good way to lose or corrupt your Contact data, as
you have demonstrated.
Without detailed steps of what you did, no one can tell you what you did
wrong.
This is an end user newsgroup. You will not get answers from Microsoft here.
Contact PSS if you want that.
--
Russ Valentine
[MVP-Outlook]

I am using office 2007 enterprise edition. Recently I got a problem on
import
and exprot contact to access.
First, I export all contact in my outlook to an access file by "File" ->
"Import and Exprot" and got no problem.
Then I clear all the contact in my outlook and restore these item from the
backup file that i have exported. I found all contact email information is
missing. Then I open the access file, I can see these information there.
So
why it doesn't restore correctly? I want msft's answer.
Please help me soon.

 

[Kira]

I didn't install different version on the same operating system. I just
install them on a newly installed OS. I mean that I didn't use
uninstallation, but reinstall the OS and install office. I got the office
from my company's server.

I don't see where you verified the correct target folder for the import or
mapped your fields.
There is nothing worthwhile that exporting and importing from Access could
achieve. What were you trying to do?
I would expect problems on any system where you have installed different
versions of Office.
--
Russ Valentine
[MVP-Outlook]

Thank you for your reply. My export step is "File"->"Import and
Export"->"Export to a file"->"Microsoft Access 97-2003"->select
"contacts"->"XXX.mdb"->"Finish"

Import Step is:"File"->"Import and Export"->"Import from another program
or
file"->"Microsoft Access 97-2003"->"xxx.mdb"(the exported mdb
file)->select
"contacts"->"Finish"
I have done this step on Outlook 2007 profession(Chinese edition) and it
all
right.
But the same step got this problem on Outlook 2007 enterprise(English
edition).

The Outlook 2007 I have mentioned is a component in Offiec 2007
I have fully installed the Office software.

Further more, I installed profession(Chinese edition) on Windows
XP(Chinese
edition). And after I reinstall the Windows XP(Change to English edition)
I
installed office enterprise(English edtion) and got the problem.

Thank you! Wait for your reply.

This is most certainly a good way to lose or corrupt your Contact data,
as
you have demonstrated.
Without detailed steps of what you did, no one can tell you what you did
wrong.
This is an end user newsgroup. You will not get answers from Microsoft
here.
Contact PSS if you want that.
--
Russ Valentine
[MVP-Outlook]
I am using office 2007 enterprise edition. Recently I got a problem on
import
and exprot contact to access.
First, I export all contact in my outlook to an access file by
"File" ->
"Import and Exprot" and got no problem.
Then I clear all the contact in my outlook and restore these item from
the
backup file that i have exported. I found all contact email information
is
missing. Then I open the access file, I can see these information
there.
So
why it doesn't restore correctly? I want msft's answer.
Please help me soon.

 

[Kira]

I export the contact just want to backup it. So after I reinstalled the OS I
can import it and got back my contacts' information without input each of
them again.
Thank you!

I don't see where you verified the correct target folder for the import or
mapped your fields.
There is nothing worthwhile that exporting and importing from Access could
achieve. What were you trying to do?
I would expect problems on any system where you have installed different
versions of Office.
--
Russ Valentine
[MVP-Outlook]

Thank you for your reply. My export step is "File"->"Import and
Export"->"Export to a file"->"Microsoft Access 97-2003"->select
"contacts"->"XXX.mdb"->"Finish"

Import Step is:"File"->"Import and Export"->"Import from another program
or
file"->"Microsoft Access 97-2003"->"xxx.mdb"(the exported mdb
file)->select
"contacts"->"Finish"
I have done this step on Outlook 2007 profession(Chinese edition) and it
all
right.
But the same step got this problem on Outlook 2007 enterprise(English
edition).

The Outlook 2007 I have mentioned is a component in Offiec 2007
I have fully installed the Office software.

Further more, I installed profession(Chinese edition) on Windows
XP(Chinese
edition). And after I reinstall the Windows XP(Change to English edition)
I
installed office enterprise(English edtion) and got the problem.

Thank you! Wait for your reply.

This is most certainly a good way to lose or corrupt your Contact data,
as
you have demonstrated.
Without detailed steps of what you did, no one can tell you what you did
wrong.
This is an end user newsgroup. You will not get answers from Microsoft
here.
Contact PSS if you want that.
--
Russ Valentine
[MVP-Outlook]
I am using office 2007 enterprise edition. Recently I got a problem on
import
and exprot contact to access.
First, I export all contact in my outlook to an access file by
"File" ->
"Import and Exprot" and got no problem.
Then I clear all the contact in my outlook and restore these item from
the
backup file that i have exported. I found all contact email information
is
missing. Then I open the access file, I can see these information
there.
So
why it doesn't restore correctly? I want msft's answer.
Please help me soon.

 

[Stelly]

I have the same problem with my contacts. I`ve made an excel backup and
access file as well but neither of them can import itself correctly. The
information stays in the backup and the contacts in Outlook are emtpy. :? My
steps are exacly the same ? Is there any solution ?

Not a reliable way to back up data.
You just make a copy of your Outlook data file if you want a reliable
backup.
--
Russ Valentine
[MVP-Outlook]

I export the contact just want to backup it. So after I reinstalled the OS
I
can import it and got back my contacts' information without input each of
them again.
Thank you!

I don't see where you verified the correct target folder for the import
or
mapped your fields.
There is nothing worthwhile that exporting and importing from Access
could
achieve. What were you trying to do?
I would expect problems on any system where you have installed different
versions of Office.
--
Russ Valentine
[MVP-Outlook]
Thank you for your reply. My export step is "File"->"Import and
Export"->"Export to a file"->"Microsoft Access 97-2003"->select
"contacts"->"XXX.mdb"->"Finish"

Import Step is:"File"->"Import and Export"->"Import from another
program
or
file"->"Microsoft Access 97-2003"->"xxx.mdb"(the exported mdb
file)->select
"contacts"->"Finish"
I have done this step on Outlook 2007 profession(Chinese edition) and
it
all
right.
But the same step got this problem on Outlook 2007 enterprise(English
edition).

The Outlook 2007 I have mentioned is a component in Offiec 2007
I have fully installed the Office software.

Further more, I installed profession(Chinese edition) on Windows
XP(Chinese
edition). And after I reinstall the Windows XP(Change to English
edition)
I
installed office enterprise(English edtion) and got the problem.

Thank you! Wait for your reply.

:

This is most certainly a good way to lose or corrupt your Contact
data,
as
you have demonstrated.
Without detailed steps of what you did, no one can tell you what you
did
wrong.
This is an end user newsgroup. You will not get answers from Microsoft
here.
Contact PSS if you want that.
--
Russ Valentine
[MVP-Outlook]
I am using office 2007 enterprise edition. Recently I got a problem
on
import
and exprot contact to access.
First, I export all contact in my outlook to an access file by
"File" ->
"Import and Exprot" and got no problem.
Then I clear all the contact in my outlook and restore these item
from
the
backup file that i have exported. I found all contact email
information
is
missing. Then I open the access file, I can see these information
there.
So
why it doesn't restore correctly? I want msft's answer.
Please help me soon.

 

[Gordon]

I have the same problem with my contacts. I`ve made an excel backup and
access file as well but neither of them can import itself correctly. The
information stays in the backup and the contacts in Outlook are emtpy. :?
My
steps are exacly the same ? Is there any solution ?

Have you named the range in Excel? If you don't know how to do that, save as
a CSV file and import that.

BTW, what in heaven's name made you export to Excel as a backup? Did you not
do any research first?

 

[Brian Tillman [MVP - Outlook]]

I export the contact just want to backup it.

Exporting is NOT a backup, especially exporting to a non-Outlook format. If
you want to back up your Outlook data, just make a copy of your PST or copy
your mailbox to a PST.